At a Glance
- Tasks: Supervise and support advisers, ensuring high-quality advice work.
- Company: Join a local charity making a real difference in people's lives.
- Benefits: Salary of £25,500 with potential for higher pay based on experience.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Be part of a friendly team and help empower others every day.
- Qualifications: Experience in advice work and skills in supervising or mentoring.
The predicted salary is between 25500 - 25500 £ per year.
Salary £25,500 per annum, with the potential for a higher starting salary for suitably experienced and trained candidates.
Covering our Ashfield & Nottingham City Centre Offices.
Would you like to work for a local Charity and make a real difference to people’s lives every day? Then come and join our advice team. This is a rare opportunity to become an Advice Session Supervisor within a friendly client focused team. You will be based at our Ashfield and Nottingham Offices with occasional travel across our other districts.
The role is to provide session supervision and support to advisers whilst maintaining and developing the quality of the advice work. This will include paid staff and volunteers. You will be working alongside our current Session Supervisor and supporting the training of staff and volunteers.
If you wish to be considered for this rare opportunity you will need to demonstrate the following skills:
- Experience of advice work ideally with Citizens Advice
- Experience of supervising, coaching or mentoring others in a supportive and motivational environment
- Ability to analyse and interpret complex information
- Ability to communicate effectively and accurately in writing, face to face and on the phone
- Ability to prioritise own work and the work of others, meet deadlines and manage workload in a pressured environment
Please note that Citizens Advice Nottinghamshire Central and South does not hold a sponsor license and, therefore, cannot issue certificates of sponsorship under the points-based system and does not apply for work permits or working visas.
We’re Disability Confident. Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.
Advice Session Supervisor in Nottingham employer: Citizens Advice
Citizens Advice North Nottinghamshire is an exceptional employer that prioritises employee well-being and professional development. With a supportive work culture that values strong customer service, you will have the opportunity to make a meaningful impact in the community while enjoying a hybrid work model that promotes work-life balance. Our commitment to training and growth ensures that all team members, regardless of their background, can thrive in their roles and contribute to our mission of providing vital welfare benefit advice.
StudySmarter Expert Advice🤫
We think this is how you could land Advice Session Supervisor in Nottingham
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Citizens Advice.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Citizens Advice.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Citizens Advice.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Citizens Advice. Apply directly through us to stand out!
We think you need these skills to ace Advice Session Supervisor in Nottingham
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Citizens Advice. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Advice Session Supervisor, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Citizens Advice
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Citizens Advice. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!