Advice Service Manager
Permanent
30 hours per week
£28,091 to £35,374 PA pro rata, depending on experience, plus pension contribution
Based in Nottingham
We are seeking an advice service manager to lead and support staff and volunteers delivering a range of impactful projects. You will be passionate about maintaining high-quality standards and supporting the continued development of our services. As part of a forward-thinking and innovative management team, you will primarily be based in our Nottingham office. The role will require occasional travel across the CANCAS districts to provide supervisory cover and participate in meetings.
- At least 2 years of management/supervisory experience
- Experience in using a variety of IT packages in the workplace
- Ability to plan, prioritise and manage their workload in a pressured environment
- Proven ability to supervise and monitor work to agreed quality standards and to maintain casework systems and procedures.
- Ability to work positively in a team environment.
Closing date: Monday 12th October (Please note this vacancy may close early if enough suitable candidates apply)
Interview Date: To be confirmed
Please note that Citizens Advice Nottinghamshire Central and South does not hold a sponsor licence and, therefore, cannot issue certificates of sponsorship under the points-based system. Please note that we do not apply for work permits or working visas.
Registered Charity No. 1077828
No Agencies
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Advice Service Manager in Nottingham employer: Citizens Advice
Citizens Advice North Nottinghamshire is an exceptional employer that prioritises employee well-being and professional development. With a supportive work culture that values strong customer service, you will have the opportunity to make a meaningful impact in the community while enjoying a hybrid work model that promotes work-life balance. Our commitment to training and growth ensures that all team members, regardless of their background, can thrive in their roles and contribute to our mission of providing vital welfare benefit advice.
