At a Glance
- Tasks: Advise clients on employment and discrimination issues throughout the legal process.
- Company: Join a supportive organisation dedicated to client service and equality.
- Benefits: Competitive salary, generous holidays, and pension contributions.
- Other info: Flexible working options and opportunities for career growth.
- Why this job: Gain real-world advisory experience while making a difference in people's lives.
- Qualifications: Legal background preferred; strong communication and client service skills required.
The predicted salary is between 31537 - 31537 € per year.
Job Details
- Salary: £31,537 per annum
- Pension: 8% (subject to a 2% employee contribution)
- Hours: 37 hours per week
- Holidays: 37 days per annum, including Bank Holidays and fixed days
- Closing Date: Friday 5th June 2026 at 5pm
- Interview Date: W/c 15th June 2026
Role Purpose
We are looking for a person who possesses good client service skills with a legal background to advise clients on employment and/or discrimination issues. The role will primarily support clients with their discrimination and/or employment issues, providing advice on all aspects of the legal process up to Tribunal/Court. Limited case work and representation may be possible in the future. This is an excellent opportunity to gain “real‑world” advisory experience.
Responsibilities
- Advise clients on employment and discrimination matters throughout the legal process up to Tribunal/Court.
- Provide client service via phone, e‑mail, video link, in person and at outreach venues.
- Support clients with discrimination and/or employment issues, including case preparation.
- Represent clients in limited case work where appropriate.
Qualifications
- Legal background with a focus on employment and discrimination law is preferred.
- Good communication and client service skills.
- Ability to deliver services by phone, e‑mail, video link, in person and at outreach venues.
- Experience in employment and discrimination matters is ideal; applicants with skills in other legal areas will also be considered.
How to Apply
To request an application pack please email recruitment@newportca.org.uk quoting reference number 2026‑ED2. CVs are accepted but applicants will need to complete an application form to be considered for interview.
Equal Opportunities
We welcome applications that reflect the diversity of the communities we serve. We aim to be an equal opportunities employer.
Charity Registration Number: 1118855
Employment & Discrimination Adviser Ref: 2026-ED2 in Newport employer: Citizens Advice
As an Employment & Discrimination Adviser, you will join a supportive and inclusive work environment that prioritises client service and professional development. With generous benefits including 37 days of annual leave and a competitive pension scheme, our organisation is dedicated to fostering employee growth and providing meaningful opportunities to make a difference in the community. Located in a vibrant area, we encourage diversity and welcome applicants from all backgrounds, ensuring a rich and dynamic workplace culture.
StudySmarter Expert Advice🤫
We think this is how you could land Employment & Discrimination Adviser Ref: 2026-ED2 in Newport
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal field, especially those with experience in employment and discrimination law. A friendly chat can lead to valuable insights or even job leads.
✨Tip Number 2
Prepare for interviews by practising common questions related to client service and legal advice. We recommend role-playing with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Showcase your skills during interviews by sharing specific examples of how you've helped clients in the past. This will demonstrate your ability to handle employment and discrimination issues effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Employment & Discrimination Adviser Ref: 2026-ED2 in Newport
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand the role and how your skills fit in, so highlight relevant experience in your application.
Tailor Your Application:Don’t just send a generic application! We love it when candidates tailor their applications to the specific role. Use keywords from the job description and relate your past experiences to the responsibilities listed.
Show Off Your Communication Skills:Since this role involves advising clients, we’re looking for strong communication skills. Make sure your application is clear, concise, and free of jargon. This is your chance to demonstrate how well you can communicate in writing!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to upload all necessary documents directly. Plus, it helps us keep track of your application better!
How to prepare for a job interview at Citizens Advice
✨Know Your Legal Stuff
Brush up on employment and discrimination law before the interview. Familiarise yourself with key cases and legislation that might come up in conversation. This will show your potential employer that you’re not just a legal whiz but also genuinely interested in the role.
✨Client Service Skills Matter
Since this role involves advising clients, think about examples from your past experiences where you've provided excellent client service. Be ready to discuss how you handled difficult situations or resolved conflicts, as this will highlight your communication skills.
✨Practice Makes Perfect
Conduct mock interviews with a friend or mentor. Focus on articulating your thoughts clearly and confidently, especially when discussing your experience with employment and discrimination issues. This will help you feel more at ease during the actual interview.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask the interviewer about the role and the organisation. This shows your enthusiasm and helps you gauge if the company is the right fit for you. Think about asking about their approach to client service or how they handle complex cases.
