At a Glance
- Tasks: Advise clients on employment and discrimination issues throughout the legal process.
- Company: Join a diverse team dedicated to client service and legal support.
- Benefits: Competitive salary, generous holidays, and pension contributions.
- Other info: Opportunities for limited case work and representation in the future.
- Why this job: Gain real-world advisory experience while making a difference in people's lives.
- Qualifications: Legal background preferred; strong communication and client service skills required.
The predicted salary is between 31537 - 31537 € per year.
Job Details
- Salary: £31,537 per annum
- Pension: 8% (subject to a 2% employee contribution)
- Hours: 37 hours per week
- Holidays: 37 days per annum, including Bank Holidays and fixed days
- Closing Date: Friday 5th June 2026 at 5pm
- Interview Date: W/c 15th June 2026
Role Purpose
We are looking for a person who possesses good client service skills with a legal background to advise clients on employment and/or discrimination issues. The role will primarily support clients with their discrimination and/or employment issues, providing advice on all aspects of the legal process up to Tribunal/Court. Limited case work and representation may be possible in the future. This is an excellent opportunity to gain “real‑world” advisory experience.
Responsibilities
- Advise clients on employment and discrimination matters throughout the legal process up to Tribunal/Court.
- Provide client service via phone, e‑mail, video link, in person and at outreach venues.
- Support clients with discrimination and/or employment issues, including case preparation.
- Represent clients in limited case work where appropriate.
Qualifications
- Legal background with a focus on employment and discrimination law is preferred.
- Good communication and client service skills.
- Ability to deliver services by phone, e‑mail, video link, in person and at outreach venues.
- Experience in employment and discrimination matters is ideal; applicants with skills in other legal areas will also be considered.
How to Apply
To request an application pack please email quoting reference number 2026‑ED2. CVs are accepted but applicants will need to complete an application form to be considered for interview.
Equal Opportunities
We welcome applications that reflect the diversity of the communities we serve. We aim to be an equal opportunities employer.
Locations
Employment & Discrimination Adviser Ref: 2026-ED2 in Newport, Wales employer: Citizens Advice
As an Employment & Discrimination Adviser, you will join a supportive and inclusive work culture that prioritises client service and professional development. With generous benefits including 37 days of annual leave and a competitive pension scheme, our organisation is dedicated to fostering employee growth and providing meaningful opportunities to make a difference in the community. Located in a vibrant area, this role offers the chance to gain invaluable real-world experience while working alongside passionate professionals committed to equality and justice.
StudySmarter Expert Advice🤫
We think this is how you could land Employment & Discrimination Adviser Ref: 2026-ED2 in Newport, Wales
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal field, especially those who have experience in employment and discrimination law. A friendly chat can lead to valuable insights or even job leads.
✨Tip Number 2
Prepare for interviews by practising common questions related to client service and legal advice. We recommend role-playing with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Showcase your skills during interviews by sharing specific examples of how you've helped clients in the past. This will demonstrate your ability to handle employment and discrimination issues effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Employment & Discrimination Adviser Ref: 2026-ED2 in Newport, Wales
Some tips for your application 🫡
Read the Job Description Carefully:Before you start writing, make sure to read the job description thoroughly. We want to see how your skills and experiences align with what we're looking for, so highlight those relevant bits in your application!
Tailor Your Application:Don’t just send a generic application! We love it when candidates personalise their applications to reflect our values and the specific role. Use examples from your experience that show off your client service skills and legal background.
Be Clear and Concise:When filling out the application form, keep your answers clear and to the point. We appreciate well-structured responses that get straight to the heart of the matter. Remember, less is often more!
Apply Through Our Website:Make sure to apply through our website for the best chance of being considered. It’s super easy, and we’ll have all your details in one place. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Citizens Advice
✨Know Your Legal Stuff
Brush up on employment and discrimination law before the interview. Familiarise yourself with key cases and legislation that might come up in conversation. This will show your potential employer that you’re not just knowledgeable but also genuinely interested in the field.
✨Practice Client Scenarios
Think about common client scenarios you might face in this role. Prepare to discuss how you would handle specific situations, especially those involving sensitive discrimination issues. Role-playing these scenarios can help you articulate your thought process clearly during the interview.
✨Show Off Your Communication Skills
Since this role involves advising clients through various channels, be ready to demonstrate your communication skills. You might be asked to explain complex legal concepts simply. Practise explaining legal terms in layman's language to showcase your ability to connect with clients.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the role and the organisation. This could include inquiries about their approach to client service or how they handle challenging cases. Asking questions shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.
