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- Tasks: Provide vital advice and support to local people on various issues.
- Company: Join a community-focused organisation making a real difference.
- Benefits: Starting salary £24,000-£27,366 with incremental pay rises and full training.
- Other info: Flexible working locations and opportunities for personal growth.
- Why this job: Empower your community while developing valuable skills in a supportive environment.
- Qualifications: Experience in advice roles preferred, but trainees are welcome to apply.
The predicted salary is between 24000 - 27366 £ per year.
Overview
Full-time – 37 hours a week. Based in our Newark & Sherwood Area.
Salary: starting salary £24,000-£27,366 per annum (Starting salary dependant on experience plus incremental pay rises). Pay Award pending from April 2026.
Responsibilities
As an Adviser, you will provide face-to-face, telephone and digital information, advice and support to local people on a range of issues (including Benefits, Debt, Housing).
Qualifications and experience
- Experienced in an advice agency, or dealing with clients/customers on a one-to-one basis.
- Computer-literate, although training on our case recording systems will be given.
- Confident in working to performance targets.
- Able to show good communication skills, both written and verbal.
- Excellent customer service skills with a non-judgemental approach.
- Prepared to work independently and from a variety of community-based locations once trained.
We are looking for candidates with a background in advice; however, we will consider a trainee for this post. Full training will be provided.
How to apply / Additional information
To view the job pack and information on how to apply, please see our website.
Adviser in Newark on Trent employer: Citizens Advice
Contact Detail:
Citizens Advice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Adviser in Newark on Trent
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend local events, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Practice makes perfect! Before your interview, do some mock interviews with friends or family. This will help you get comfortable talking about your experience and how it relates to the Adviser role.
✨Tip Number 3
Show off your skills! Prepare examples of how you've helped clients in the past, especially in areas like Benefits, Debt, and Housing. Real-life stories can make you stand out during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Adviser in Newark on Trent
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We want to see how your background aligns with the Adviser role, so don’t hold back on showcasing your expertise in advice or customer service!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the position.
Show Your Passion: Let your enthusiasm shine through in your written application! We love candidates who are genuinely excited about helping others and making a difference in the community. Share why you’re interested in this role and what motivates you.
Proofread Before Submitting: Before hitting that submit button, give your application a thorough read. Typos and grammatical errors can distract from your message, so take a moment to ensure everything is polished. We want to see your best work!
How to prepare for a job interview at Citizens Advice
✨Know Your Stuff
Make sure you brush up on the key issues you'll be advising on, like Benefits, Debt, and Housing. Familiarise yourself with common questions clients might have and think about how you'd respond. This will show your potential employer that you're ready to hit the ground running.
✨Showcase Your Experience
Even if you’re applying as a trainee, highlight any relevant experience you have in customer service or advice roles. Be prepared to share specific examples of how you've helped clients in the past, as this will demonstrate your ability to handle similar situations in the Adviser role.
✨Practice Your Communication Skills
Since excellent communication is essential for this role, practice articulating your thoughts clearly and confidently. You could even do a mock interview with a friend or family member to get comfortable discussing your skills and experiences.
✨Be Ready for Performance Targets
Understand that working to performance targets is part of the job. Think about how you’ve met targets in previous roles or how you plan to manage your time effectively to meet these expectations. Showing that you’re goal-oriented will impress your interviewers.