Mental Health Adviser

Mental Health Adviser

Full-Time 30000 - 40000 € / year (est.) Home office (partial)
Citizens Advice

At a Glance

  • Tasks: Provide high-quality support to individuals in need and navigate complex situations with empathy.
  • Company: Citizens Advice Solent East, dedicated to creating lasting change in the community.
  • Benefits: Inclusive workplace, structured training, flexible working options, and career progression opportunities.
  • Other info: Join us to build specialist knowledge and contribute to a trusted service.
  • Why this job: Make a real difference in people's lives every day while working in a supportive team.
  • Qualifications: Motivated and compassionate individuals ready to help others.

The predicted salary is between 30000 - 40000 € per year.

At Citizens Advice Solent East, you’ll be part of a service committed to creating real, lasting change for individuals, families and communities across our local area. This role is ideal for someone who cares deeply about helping others, thrives in a supportive team, and is confident navigating complex situations with empathy and clarity.

Responsibilities

  • Providing high quality support to people who need it most
  • Helping clients navigate complex and often sensitive situations
  • Working as part of a friendly, experienced and dedicated team
  • Contributing to a service that is trusted and valued across our communities

Benefits

  • A welcoming, inclusive and supportive workplace
  • Structured training and ongoing development opportunities
  • The chance to build specialist knowledge and progress your career
  • Flexible working options (where applicable)
  • A role where your work has a visible, meaningful impact every day

If you are motivated, compassionate and ready to make a real difference, we would love to hear from you. Join us — and help change lives every day.

Mental Health Adviser employer: Citizens Advice

At Citizens Advice Solent East, we pride ourselves on being an excellent employer that fosters a welcoming and inclusive work environment. Our dedicated team is committed to providing high-quality support to those in need, while offering structured training and ongoing development opportunities to help you grow your career. With flexible working options and the chance to make a meaningful impact in the community, joining us means becoming part of a service that truly values its employees and the difference they make every day.

Citizens Advice

Contact Detail:

Citizens Advice Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Mental Health Adviser

Tip Number 1

Network like a pro! Reach out to people in the mental health field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.

Tip Number 2

Prepare for interviews by practising common questions related to mental health support. Think about your experiences and how they align with the role at Citizens Advice Solent East. We want to see your passion and empathy shine through!

Tip Number 3

Showcase your skills! Create a portfolio or a personal website that highlights your relevant experience, training, and any volunteer work you've done in mental health. This can really set you apart from other candidates.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and making a difference.

We think you need these skills to ace Mental Health Adviser

Empathy
Communication Skills
Problem-Solving Skills
Teamwork
Adaptability
Active Listening
Conflict Resolution

Some tips for your application 🫡

Show Your Passion:When writing your application, let your passion for helping others shine through. We want to see how much you care about making a difference in people's lives, so share any relevant experiences that highlight your commitment to mental health support.

Be Clear and Concise:We appreciate clarity! Make sure your application is easy to read and straight to the point. Use simple language to explain your skills and experiences, especially those that relate to navigating complex situations with empathy.

Tailor Your Application:Don’t just send a generic application! Take the time to tailor your responses to the specific role of Mental Health Adviser. Highlight how your background aligns with our mission at Citizens Advice Solent East and the responsibilities outlined in the job description.

Check Your Spelling and Grammar:Before hitting send, give your application a good proofread. We’re looking for attention to detail, so make sure there are no typos or grammatical errors. A polished application shows us you care about the role and take pride in your work!

How to prepare for a job interview at Citizens Advice

Understand the Role

Before your interview, take some time to really understand what being a Mental Health Adviser involves. Familiarise yourself with the responsibilities listed in the job description and think about how your experiences align with them. This will help you articulate your fit for the role.

Show Your Empathy

In this role, empathy is key. Prepare examples from your past where you've successfully navigated sensitive situations or provided support to others. Be ready to discuss how you approach complex issues with compassion and clarity, as this will resonate well with the interviewers.

Research the Organisation

Get to know Citizens Advice Solent East and their mission. Understanding their values and the communities they serve will allow you to tailor your responses and demonstrate your genuine interest in contributing to their cause. It shows that you’re not just looking for any job, but that you want to be part of their team.

Prepare Questions

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the organisation is the right fit for you.