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- Tasks: Provide confidential debt advice and support to residents in Central Nottinghamshire.
- Company: Join a dedicated team making a real difference in local communities.
- Benefits: Full-time role with opportunities for personal growth and community impact.
- Why this job: Help people overcome financial challenges while developing your skills.
- Qualifications: Experience in debt advice preferred; trainees are welcome to apply.
- Other info: Work in a supportive environment with a focus on quality standards.
The predicted salary is between 24000 - 36000 £ per year.
Overview
We are looking for a debt adviser (trainee debt adviser considered) to join our dedicated specialist team, providing comprehensive, confidential and flexible debt advice to the people of Central Nottinghamshire. We are embedded in our communities across Ashfield, Broxtowe and Newark & Sherwood.
You will be a highly motivated and enthusiastic individual, with the ability to listen, advise and work with people empathetically, demonstrating a commitment and passion for helping them overcome their financial issues.
Responsibilities
- Provide debt advice in a confidential, client-centred manner to residents in Central Nottinghamshire.
- Listen to clients, advise and work with them empathetically, showing commitment to helping them overcome financial issues.
- Be results-driven with strong numerical and financial skills.
- Use a computer-based recording and monitoring system to manage cases and client information.
- Manage own workload and work to targets in a pressurised environment.
- Ideally have recent and substantial experience of providing debt advice in an organisation where quality standards are paramount.
Qualifications
- Debt advisory experience preferred; trainee debt adviser considered.
- Strong numerical and financial skills.
- Experience with computer-based recording/monitoring systems.
- Ability to manage own workload and meet targets in a pressurised environment.
- Commitment to quality standards in delivering debt advice.
Details
- Location: Central Nottinghamshire (embedded in communities across Ashfield, Broxtowe and Newark & Sherwood).
- Closing Date: Sunday 28th September 2025
- Interviews: Monday 6th October 2025
- Website to view job pack and apply: www.ca-centralnotts.org.uk
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Other
- Industries: Non-profit Organizations
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MAPS Debt Adviser employer: Citizens Advice
Contact Detail:
Citizens Advice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MAPS Debt Adviser
✨Tip Number 1
Network like a pro! Reach out to people in the debt advice sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can give you a leg up.
✨Tip Number 2
Practice your listening skills. When you get the chance for an interview, show that you can listen empathetically and respond thoughtfully. This is key in debt advising, so demonstrate that you can connect with clients on a personal level.
✨Tip Number 3
Be results-driven! Prepare examples of how you've tackled challenges in previous roles or during training. Highlight your numerical and financial skills, as these will be crucial in your role as a debt adviser.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining our team and helping the community in Central Nottinghamshire.
We think you need these skills to ace MAPS Debt Adviser
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a debt adviser. We want to see your passion for helping others and your understanding of financial issues, so don’t hold back!
Showcase Your Empathy: In your written application, emphasise your ability to listen and work empathetically with clients. We’re looking for someone who can connect with people on a personal level, so share any relevant experiences that demonstrate this quality.
Highlight Your Numerical Skills: Since strong numerical and financial skills are key for this role, make sure to mention any relevant experience or qualifications you have. We want to know how you’ve used these skills in past roles or situations.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Citizens Advice
✨Know Your Stuff
Make sure you brush up on debt advice principles and the specific financial issues faced by residents in Central Nottinghamshire. Familiarise yourself with common debt solutions and be ready to discuss how you would approach different scenarios.
✨Show Empathy
During the interview, demonstrate your ability to listen and empathise with clients. Share examples from your past experiences where you've successfully helped someone through a tough financial situation, highlighting your commitment to supporting them.
✨Be Results-Driven
Prepare to discuss how you manage your workload and meet targets, especially in high-pressure situations. Think of specific instances where you've achieved results, whether in previous roles or during your training.
✨Tech Savvy
Since you'll be using computer-based systems for case management, be ready to talk about your experience with similar tools. If you’ve used any software for tracking or monitoring cases, mention it and explain how it helped you stay organised.
