At a Glance
- Tasks: Provide in-depth debt advice and support to vulnerable locals in Southwark.
- Company: Join a friendly team dedicated to making a difference in the community.
- Benefits: Gain valuable experience while helping others and developing your skills.
- Other info: Opportunity to work with diverse communities and grow your career.
- Why this job: Make a real impact on people's lives and help them achieve financial stability.
- Qualifications: Experience in managing money advice cases and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Job Overview
We are looking for an experienced money advice caseworker to join our friendly and hard‑working team to deliver a high‑quality debt advice service for local people in Southwark.
The More than Advice/Equitable Debt Advice Project is an innovative new multi‑year project funded by Impact on Urban Health.
Project Focus
This role will provide in‑depth debt advice casework and wrap‑around support for vulnerable local people, with the aim of leading to better and more sustainable outcomes.
The intensive nature of the casework support provided will be reflected in the targets.
The project aims to target predominantly Black and minority ethnic people who are in debt through developing partnerships with local groups and community organisations who serve these communities in Southwark.
Role Responsibilities
Provide in‑depth debt advice casework and wrap‑around support for vulnerable local people in Southwark.
Manage a challenging caseload, meet targets and prioritise work in the face of competing demands on your time.
Qualifications
- Recent and ongoing paid or voluntary experience of managing your own caseload of money advice and income maximisation cases.
- Ability to write detailed up‑to‑date case notes, letters and reports as required in plain English.
- Ability to manage a challenging caseload, meet targets and prioritise work in the face of competing demands on your time.
- Ability to respond sensitively to clients from a variety of backgrounds who are under pressure and negotiate with third parties in order to minimise conflict.
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Money Advice Caseworker in London employer: Citizens Advice
Citizens Advice is an excellent employer that values flexibility and community impact, making it an ideal place for the Wales Insights & Engagement Specialist role. With a strong emphasis on collaboration and communication, employees are encouraged to grow their skills while contributing to meaningful initiatives that shape the future of support services in Wales. The supportive work culture fosters professional development and offers unique opportunities to engage with diverse communities across the region.
