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- Tasks: Lead the development and delivery of impactful training for staff and community learners.
- Company: Join Citizens Advice Cornwall, a non-profit dedicated to community support and excellence.
- Benefits: Full-time role with opportunities for professional growth and community impact.
- Why this job: Make a difference by enhancing skills and promoting continuous learning in your community.
- Qualifications: Proven training skills and experience in learning & development.
- Other info: Dynamic environment focused on collaboration and organisational improvement.
The predicted salary is between 36000 - 60000 £ per year.
Citizens Advice Cornwall is looking to recruit a Learning & Development Lead, reporting to the Head of Operations. The Learning & Development (L&D) Lead is responsible for supporting the strategy, development and implementation of both internal and external training. The postholder will line manage the L&D Officer and the Community Training Officer, overseeing and delivering initiatives that enhance staff and volunteer capability, support community learning, and promote organisational excellence.
This role combines the strategic development of the workforce with the leadership of community-facing training programmes – ensuring both internal and external learners benefit from high‐quality, inclusive and impactful training. The L&D Lead will bring together organisational and learning & development strategies to identify current and future skills and knowledge requirements. They will put in place learning initiatives that enable the organisation and its people to evolve and develop to deliver high quality support and services for our clients.
The L&D Lead will play a key role in developing and delivering engaging learning content, supporting professional development, and embedding a culture of continuous improvement and collaboration across the organisation and the communities we work with. The postholder for this role will require excellent training skills and experience.
Learning & Development Lead in London employer: Citizens Advice
Contact Detail:
Citizens Advice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning & Development Lead in London
✨Tip Number 1
Network like a pro! Reach out to folks in the Learning & Development field on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to L&D. We suggest role-playing with a friend or even in front of the mirror. The more comfortable you are, the better you’ll shine when it counts!
✨Tip Number 3
Showcase your passion for learning! Bring examples of past training initiatives you've led or participated in. We want to see your enthusiasm for developing others and how you’ve made an impact in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Learning & Development Lead in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Learning & Development Lead role. Highlight your relevant experience in training and development, and show us how you can contribute to our mission at Citizens Advice Cornwall.
Showcase Your Skills: We want to see your training skills in action! Include specific examples of past projects or initiatives you've led that demonstrate your ability to enhance staff and volunteer capability. This is your chance to shine!
Be Authentic: Let your personality come through in your application. We value authenticity and want to know what makes you tick. Share your passion for learning and development, and how it aligns with our organisational goals.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Citizens Advice
✨Know Your Stuff
Make sure you understand the key responsibilities of the Learning & Development Lead role. Familiarise yourself with Citizens Advice Cornwall's mission and values, and think about how your experience aligns with their goals. This will help you demonstrate your passion for the position.
✨Showcase Your Leadership Skills
As this role involves managing the L&D Officer and Community Training Officer, be prepared to discuss your leadership style. Share specific examples of how you've successfully led teams or projects in the past, focusing on how you foster collaboration and continuous improvement.
✨Prepare Engaging Learning Content Examples
Since the role requires developing engaging training content, come ready with examples of training programmes you've created or delivered. Highlight any innovative approaches you've used to enhance learning experiences, and be ready to discuss the impact these had on participants.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the organisation's current L&D initiatives or future goals. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
