At a Glance
- Tasks: Support staff and volunteers in delivering high-quality advice both in-person and online.
- Company: Citizens Advice, dedicated to improving local communities across the UK.
- Benefits: Generous leave, hybrid working options, and opportunities for personal development.
- Other info: Join a dynamic team focused on community support and growth.
- Why this job: Make a real difference in people's lives while working in a supportive team.
- Qualifications: Strong communication skills and a non-judgemental approach are essential.
The predicted salary is between 30000 - 40000 € per year.
Citizens Advice in the United Kingdom is looking for a dedicated advisor to provide comprehensive support to staff and volunteers, ensuring high-quality advice delivery both face-to-face and digitally. This role values effective communication and a non-judgemental approach while working in a busy, multi-skilled team.
With generous leave entitlement, hybrid working, and development opportunities, this position serves the mission of improving local people's lives.
Closing date for applications is noon on June 3, 2026.
Hybrid Advice Session Supervisor – Community Support Leader in London employer: Citizens Advice
Citizens Advice is an exceptional employer that prioritises the well-being and development of its staff and volunteers. With a strong commitment to improving local lives, the organisation offers generous leave entitlements, flexible hybrid working arrangements, and ample opportunities for professional growth within a supportive and collaborative team environment. Joining Citizens Advice means being part of a mission-driven community that values effective communication and a non-judgemental approach to service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Advice Session Supervisor – Community Support Leader in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Citizens Advice on LinkedIn. A friendly chat can give us insider info about the role and help us stand out in the application process.
✨Tip Number 2
Prepare for the interview by practising common questions related to community support and advice delivery. We can even role-play with a friend to boost our confidence and refine our responses.
✨Tip Number 3
Showcase our communication skills during the interview. Use examples from past experiences where we effectively supported others, whether face-to-face or digitally. This will highlight our fit for the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep an eye on any updates or new opportunities that pop up.
We think you need these skills to ace Hybrid Advice Session Supervisor – Community Support Leader in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Hybrid Advice Session Supervisor. We want to see how you can contribute to our mission of improving local people's lives!
Showcase Your Communication Skills:Since effective communication is key in this role, use your application to demonstrate your ability to convey information clearly and concisely. We love seeing examples of how you've successfully communicated in past roles!
Emphasise Your Team Spirit:This position involves working in a busy, multi-skilled team, so let us know about your teamwork experiences. Share stories that show how you collaborate and support others, as we value a non-judgemental approach.
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you on the path to joining our fantastic team!
How to prepare for a job interview at Citizens Advice
✨Know Your Stuff
Make sure you understand the role of a Hybrid Advice Session Supervisor. Familiarise yourself with Citizens Advice's mission and values, especially their focus on high-quality advice delivery. This will help you demonstrate your commitment to improving local people's lives during the interview.
✨Showcase Your Communication Skills
Since effective communication is key in this role, prepare examples of how you've successfully communicated with diverse groups in the past. Think about times when you’ve had to adapt your communication style to suit different audiences, whether face-to-face or digitally.
✨Emphasise Teamwork
This position involves working in a busy, multi-skilled team, so be ready to discuss your experience in collaborative environments. Share specific instances where you contributed to a team’s success or helped resolve conflicts, highlighting your non-judgemental approach.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and development opportunities. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
