At a Glance
- Tasks: Assist clients with Universal Credit claims via phone and webchat.
- Company: Join Citizens Advice, a trusted organisation making a difference in Liverpool.
- Benefits: Gain valuable experience, develop communication skills, and receive professional training.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by helping people navigate their financial challenges.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
Citizens Advice is seeking an advice giver in Liverpool to assist clients through telephone and webchat. You will conduct interviews, support Universal Credit claims, and ensure compliance with diverse strategies.
The role requires sensitivity, effective communication, and research skills, along with a commitment to quality standards within Citizens Advice. You'll collaborate across various outlets and participate in professional development.
Universal Credit Claims Advisor in Liverpool employer: Citizens Advice
Citizens Advice is an exceptional employer, offering a supportive work culture in Liverpool that prioritises employee development and community impact. With a strong commitment to quality standards and professional growth opportunities, you will be part of a dedicated team that values effective communication and sensitivity in assisting clients with their Universal Credit claims. Join us to make a meaningful difference while enjoying a collaborative environment that fosters both personal and professional fulfilment.
