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- Tasks: Coordinate outreach sessions and support clients with various issues.
- Company: Join a community-focused organisation making a real difference in East Suffolk.
- Benefits: Full training provided, flexible working environment, and the chance to help others.
- Other info: Opportunity for personal growth and impactful community engagement.
- Why this job: Be the vital link connecting people to essential support services.
- Qualifications: Strong organisational skills and a willingness to learn.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a proactive, organized and community-focused Outreach Coordinator and Adviser to join our team. This role is central to ensuring the effective delivery of outreach services across East Suffolk, helping us reach people who may not otherwise be able to access support.
Responsibilities:
- Coordinating outreach sessions.
- Act as the main point of contact for outreach partners and venues.
- Schedule and organise adviser cover for all outreach sessions.
- Step in to deliver outreach sessions where adviser cover is unavailable.
- Ensure outreach services are delivered in line with organisational policies and standards.
Key Requirements:
This role requires digital proficiency, as well as the ability to work independently and as part of a team in a fast-paced, client-focused environment.
Essential:
- Be willing to train as a general adviser – full training will be provided.
- Provide high-quality, confidential advice and information to clients.
- Support clients with a range of issues (e.g. benefits, housing, debt and employment).
- Maintain accurate case records.
- Strong organisational and coordination skills.
- Ability to manage multiple priorities and work independently.
- Excellent communication and interpersonal skills.
- Clean driving licence.
Desirable:
- Fully trained as a Generalist Adviser within Citizens Advice.
How to Apply:
Please contact Kat Adams at kadams@caes.org.uk for an application form and return by 22nd May 2026. Please note that CVs will not be accepted. The position may close early if we find a suitable candidate or have a high volume of applicants.
Outreach Coordinator and Adviser in Leiston employer: Citizens Advice
Contact Detail:
Citizens Advice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outreach Coordinator and Adviser in Leiston
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend local events, and connect with outreach partners. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, be ready to discuss your organisational and coordination skills. Share examples of how you've managed multiple priorities in the past – it’ll make you stand out!
✨Tip Number 3
Be proactive! If you see an outreach session that interests you, don’t hesitate to reach out directly. Express your enthusiasm and ask how you can contribute – it shows initiative and could lead to opportunities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the time to engage with us directly. Don’t miss out on your chance to join our team!
We think you need these skills to ace Outreach Coordinator and Adviser in Leiston
Some tips for your application 🫡
Get to Know Us: Before you start your application, take a moment to explore our website and understand what we do. This will help you tailor your application to show how you can contribute to our mission of reaching those in need.
Follow the Instructions: Make sure to follow the application instructions carefully. Remember, we only accept applications through the specified method, so don’t forget to request the application form from Kat Adams!
Show Your Skills: Highlight your organisational and communication skills in your application. We want to see how you can manage multiple priorities and work effectively both independently and as part of a team.
Be Yourself: Let your personality shine through in your application. We’re looking for someone proactive and community-focused, so don’t hesitate to share your passion for helping others and any relevant experiences that showcase this.
How to prepare for a job interview at Citizens Advice
✨Know Your Outreach Stuff
Make sure you understand the key responsibilities of the Outreach Coordinator role. Familiarise yourself with outreach services and how they impact the community. This will help you demonstrate your proactive approach and community focus during the interview.
✨Show Off Your Organisational Skills
Prepare examples that showcase your strong organisational and coordination skills. Think about times when you've managed multiple priorities or coordinated events. Being able to articulate these experiences will highlight your ability to thrive in a fast-paced environment.
✨Brush Up on Communication
Since excellent communication is crucial for this role, practice articulating your thoughts clearly. Consider doing mock interviews with friends or family, focusing on how you would explain complex issues simply and effectively, especially in relation to client support.
✨Be Ready to Discuss Digital Proficiency
As digital proficiency is a requirement, be prepared to discuss your experience with relevant tools and technologies. Think about how you've used digital platforms in previous roles to enhance outreach or client engagement, and be ready to share specific examples.