Chapeltown Citizens Advice
Based in an inner city multi-racial area of Leeds, Chapeltown Citizens Advice is an independent charity. We are a leading provider of legal advice and information that provides a comprehensive advice service from its main office and outreaches. We are a busy, client focused and dynamic service with a track record of delivering high quality advice.
We are recruiting an outreach advice team manager. Working closely with the CEO and Advice Service Manager the Outreach Advice Team Manager will have responsibility for Chapeltown Citizens Advice’s outreach projects, line managing project staff, ensuring targets and quality KPI’s are met and being accountable for project reporting requirements. You will develop relationships with the relevant stakeholders and will work with the Management Team to ensure continuation funding where appropriate. You will ensure new projects are implemented smoothly and that project staff are appropriately supported and developed.
We are looking for a proactive, organised, and motivated individual to support the delivery and success of new and existing projects.
You Will
- Have experience of supervising or managing staff
- Be a problem solver
- Be able to multi-task
- Be a team player
- Be digitally savvy
- Be able to prioritise tasks and assist with multiple projects
- Have excellent communication skills
- Be willing to work flexibly
Job title: Outreach Advice Team Manager
Location: Chapeltown, Leeds
Salary: £33,780 per annum plus 5% pension
Hours per week: 36.25
Type of contract: Permanent
Closing date for applications: 4pm 12th August 2026
We do not accept CVs
Outreach Advice Team Manager in Leeds employer: Citizens Advice
Citizens Advice is an excellent employer that values flexibility and community impact, making it an ideal place for the Wales Insights & Engagement Specialist role. With a strong emphasis on collaboration and communication, employees are encouraged to grow their skills while contributing to meaningful initiatives that shape the future of support services in Wales. The supportive work culture fosters professional development and offers unique opportunities to engage with diverse communities across the region.
