Vacancy at Chapeltown Citizens Advice
Based In An Inner City Multi-racial Area Of Leeds, Chapeltown Citizens Advice Is An Independent Charity With 20 Paid Staff And 35 Volunteers That Provides a Comprehensive Advice Service From Its Main Office And Outreaches. We Have a Vacancy For The Following
Generalist adviser /Caseworker resilience fund
We’re looking for someone with energy, empathy and initiative to provide accessible, confidential information and advice to people seeking support across a range of issues.
Advice may be delivered through drop-in sessions and/or scheduled appointments at Chapeltown, telephone and remote channels.
You will help people understand their options, make informed decisions and take practical next steps. Working with energy, empathy and initiative, you will manage your own caseload, support volunteers to deliver a high-quality service and contribute positively to an inclusive, collaborative and enthusiastic team culture.
This is part of our offer funded by the crisis and resilience fund.
Hours: 36.25 per week (full time)
Location: Chapeltown, Leeds
Contract: fixed term to 30/9/27 starting as soon as possible
Salary: £25,863 - £27,514 depending on experience plus 5% pension and 36 days holiday (including bank holidays)
Closing Date: 16th September 2026 4pm
We do not accept CVs
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Generalist adviser /Caseworker in Leeds employer: Citizens Advice
Citizens Advice North Nottinghamshire is an exceptional employer that prioritises employee well-being and professional development. With a supportive work culture that values strong customer service, you will have the opportunity to make a meaningful impact in the community while enjoying a hybrid work model that promotes work-life balance. Our commitment to training and growth ensures that all team members, regardless of their background, can thrive in their roles and contribute to our mission of providing vital welfare benefit advice.
