Debt Support Administrator in Leeds

Debt Support Administrator in Leeds

Leeds Full-Time 22000 - 28000 £ / year (est.) No home office possible
Citizens Advice

At a Glance

  • Tasks: Support our Money Advice team and assist clients with their debt queries.
  • Company: Friendly office environment focused on helping people manage their finances.
  • Benefits: Gain valuable experience in a supportive team while making a difference.
  • Other info: Office-based role with opportunities for personal growth.
  • Why this job: Join a passionate team and help clients navigate their financial challenges.
  • Qualifications: Strong communication skills and a willingness to learn.

The predicted salary is between 22000 - 28000 £ per year.

We are looking for a Debt Support Administrator to join and support our Money Advice services in our busy and friendly office at King Street. This role is office-based.

Ideal Candidate

  • Always provide a warm welcome to our clients in‑person, by telephone and digitally.
  • Be willing and enthusiastic in supporting our Money Advice team to provide professional services to our clients.
  • Be proficient with information and communication technology to provide administrative support.
  • Be willing to embrace and adjust to new ways of working as the Money Advice service develops.

Debt Support Administrator in Leeds employer: Citizens Advice

Join our dynamic team at King Street, where we prioritise a supportive and inclusive work culture that values every employee's contribution. As a Debt Support Administrator, you'll enjoy opportunities for professional growth while making a meaningful impact in the lives of our clients through our Money Advice services. We offer a warm and friendly environment, ensuring you feel valued and empowered as you embrace new ways of working.
Citizens Advice

Contact Detail:

Citizens Advice Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Debt Support Administrator in Leeds

✨Tip Number 1

First things first, make sure you know the ins and outs of the role. Research the Money Advice services we offer and think about how your skills can support our team. This will help you stand out when chatting with us!

✨Tip Number 2

When you come in for an interview, don’t just sit back and wait for questions. Show us your enthusiasm! Ask about our team dynamics and how we adapt to new ways of working. It’ll show you’re genuinely interested in being part of our friendly office.

✨Tip Number 3

Be ready to demonstrate your tech skills! We love candidates who are comfortable with information and communication technology. Bring examples of how you've used these skills in previous roles to support your case.

✨Tip Number 4

Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team right from the start.

We think you need these skills to ace Debt Support Administrator in Leeds

Client Service Skills
Communication Skills
Information Technology Proficiency
Administrative Support
Adaptability
Teamwork
Enthusiasm
Problem-Solving Skills

Some tips for your application 🫡

Show Your Enthusiasm: When writing your application, let your passion for helping others shine through. We want to see that you're genuinely excited about supporting our Money Advice team and making a difference in clients' lives.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure you highlight your relevant skills and experiences without waffling on. Remember, we’re looking for someone who can communicate effectively!

Tailor Your Application: Make sure to customise your application to fit the Debt Support Administrator role. Mention specific examples of how your previous experience aligns with the responsibilities outlined in the job description. We love seeing how you connect the dots!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Citizens Advice

✨Know Your Role

Make sure you understand the responsibilities of a Debt Support Administrator. Familiarise yourself with the Money Advice services and think about how your skills can contribute to providing professional support to clients.

✨Show Your Warmth

Since the role involves welcoming clients, practice how you would greet someone in person or over the phone. A friendly attitude goes a long way, so be prepared to demonstrate your interpersonal skills during the interview.

✨Tech Savvy is Key

Brush up on your information and communication technology skills. Be ready to discuss any relevant software or tools you've used in the past, as well as your ability to adapt to new technologies as the service evolves.

✨Embrace Change

The Money Advice service is always developing, so show your willingness to embrace new ways of working. Think of examples from your past where you've successfully adapted to change and be ready to share them.

Debt Support Administrator in Leeds
Citizens Advice
Location: Leeds

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