Citizens Advice in Ipswich is seeking a proactive Adviser to join the Generalist Core Advice Team. You will be the first contact for clients, offering face-to-face, telephone, and email guidance from our Tower Street offices.
After induction, you’ll start as a First Contact Adviser and can progress to a Generalist Adviser through training and experience. The role requires strong listening, organisational skills, and the ability to adapt to high demand while recording information on our Case
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Frontline Community Advice Adviser in Ipswich employer: Citizens Advice
Citizens Advice North Nottinghamshire is an exceptional employer that prioritises employee well-being and professional development. With a supportive work culture that values strong customer service, you will have the opportunity to make a meaningful impact in the community while enjoying a hybrid work model that promotes work-life balance. Our commitment to training and growth ensures that all team members, regardless of their background, can thrive in their roles and contribute to our mission of providing vital welfare benefit advice.