At a Glance
- Tasks: Help clients manage their debts and create financial plans.
- Company: Join a supportive Money Advice Team making a real difference.
- Benefits: Competitive salary, training opportunities, and a chance to empower others.
- Other info: Dynamic team environment with opportunities for personal growth.
- Why this job: Make a positive impact on people's lives while developing your skills.
- Qualifications: Experience in debt advice preferred, but trainees are welcome to apply.
The predicted salary is between 30000 - 30500 £ per year.
Due to an increase in demand, we are looking for an experienced Debt Adviser and Caseworker to join our busy Money Advice Team and contribute towards the MaPS delivery performance.
As a Debt Adviser and Caseworker working as part of our busy Money Advice team, you will support our diverse local client base to help people manage and deal with their debts. You will interview clients to gather information about their household and financial situation, combining this with evidence from letters from creditors, bank statements and credit reports to produce an accurate financial statement/budget from which you’ll identify the options available to them, and find ways to increase their income or reduce their expenses.
Once a client has chosen how they would like to move forward, you will support and empower them to work towards achieving this by undertaking casework, acting on their behalf where appropriate, managing a caseload of clients and reviewing progress at regular intervals.
We’re looking for somebody who is organised and methodical in their approach and is self-motivated. The ability to work as part of a team is essential, previous experience of delivering debt advice is required; however, a trainee would be considered (Trainee salary rate would apply until accredited).
Debt Adviser & Caseworker in Ipswich employer: Citizens Advice
Citizens Advice is an excellent employer that values flexibility and community impact, making it an ideal place for the Wales Insights & Engagement Specialist role. With a strong emphasis on collaboration and communication, employees are encouraged to grow their skills while contributing to meaningful initiatives that shape the future of support services in Wales. The supportive work culture fosters professional development and offers unique opportunities to engage with diverse communities across the region.
