Citizens Advice in Ilkeston is seeking a CRF Generalist Adviser to join our advice services team. You will deliver both face-to-face and telephone guidance to people in crisis, with wraparound support in foodbank settings across Amber Valley, Derbyshire Dales and Erewash.
The role involves welfare benefits checks, helping clients to claim benefits, challenging decisions and providing energy advice. Some remote/home working is possible.
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Crisis Welfare Adviser – Hybrid (Face-to-Face/Remote) in Ilkeston employer: Citizens Advice
Citizens Advice North Nottinghamshire is an exceptional employer that prioritises employee well-being and professional development. With a supportive work culture that values strong customer service, you will have the opportunity to make a meaningful impact in the community while enjoying a hybrid work model that promotes work-life balance. Our commitment to training and growth ensures that all team members, regardless of their background, can thrive in their roles and contribute to our mission of providing vital welfare benefit advice.
