At a Glance
- Tasks: Support staff and volunteers in delivering high-quality advice both in-person and online.
- Company: Citizens Advice, dedicated to improving local communities across the UK.
- Benefits: Generous leave, hybrid working options, and opportunities for personal development.
- Other info: Join a dynamic team with a mission to empower local communities.
- Why this job: Make a real difference in people's lives while working in a supportive team.
- Qualifications: Strong communication skills and a non-judgemental approach are essential.
The predicted salary is between 30000 - 40000 € per year.
Citizens Advice in the United Kingdom is looking for a dedicated advisor to provide comprehensive support to staff and volunteers, ensuring high-quality advice delivery both face-to-face and digitally. This role values effective communication and a non-judgemental approach while working in a busy, multi-skilled team.
With generous leave entitlement, hybrid working, and development opportunities, this position serves the mission of improving local people's lives.
Closing date for applications is noon on June 3, 2026.
Hybrid Advice Session Supervisor – Community Support Leader employer: Citizens Advice
Citizens Advice is an exceptional employer that prioritises the well-being and development of its staff and volunteers. With a strong commitment to improving local lives, the organisation offers generous leave entitlements, flexible hybrid working arrangements, and ample opportunities for professional growth within a supportive and collaborative work culture. Joining Citizens Advice means being part of a dedicated team that values effective communication and a non-judgemental approach to community support.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Advice Session Supervisor – Community Support Leader
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Citizens Advice through LinkedIn or local community events. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to community support and advice delivery. We can role-play with friends or use online resources to boost our confidence and communication skills.
✨Tip Number 3
Showcase your passion for helping others! During interviews, share personal stories that highlight your non-judgemental approach and how you've made a difference in people's lives. It’s all about connecting with their mission!
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email reiterating your enthusiasm for the role can keep us fresh in their minds. Plus, it shows we’re genuinely interested in joining their team!
We think you need these skills to ace Hybrid Advice Session Supervisor – Community Support Leader
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Hybrid Advice Session Supervisor. We want to see how you can contribute to our mission of improving local people's lives!
Showcase Your Communication Skills:Since effective communication is key in this role, be sure to demonstrate your ability to convey information clearly and concisely in your written application. We love seeing examples of how you've successfully communicated in past roles!
Emphasise Your Team Spirit:This position involves working in a busy, multi-skilled team, so let us know about your teamwork experiences. Share stories that show how you collaborate and support others, as we value a non-judgemental approach in our community.
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and keep everything organised. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Citizens Advice
✨Know Your Stuff
Make sure you understand the role of a Hybrid Advice Session Supervisor. Familiarise yourself with Citizens Advice's mission and values, especially their commitment to high-quality advice delivery. This will help you demonstrate your alignment with their goals during the interview.
✨Showcase Your Communication Skills
Since effective communication is key in this role, prepare examples of how you've successfully communicated with diverse groups in the past. Think about times when you’ve had to adapt your communication style to suit different audiences, whether face-to-face or digitally.
✨Emphasise Teamwork
This position involves working in a busy, multi-skilled team, so be ready to discuss your experience in collaborative environments. Share specific instances where you contributed to a team’s success and how you supported colleagues and volunteers in delivering quality advice.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and development opportunities. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
