At a Glance
- Tasks: Provide vital support to clients with housing and debt issues over the phone.
- Company: Join Citizens Advice in Derby, a trusted organisation dedicated to client care.
- Benefits: Full-time role with competitive pay and opportunities for personal growth.
- Other info: Be part of a supportive team focused on helping the community.
- Why this job: Make a real difference in people's lives while developing your skills in legal support.
- Qualifications: Passion for client care and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Citizens Advice in Derby is searching for a full-time Housing and Debt Telephone Caseworker to provide critical support in delivering the Legal Aid Specialist Telephone Advice Service.
The successful candidate will assist clients with housing and debt issues over the phone, ensuring high-quality advice and support while contributing to team goals.
This position is ideal for individuals passionate about client care and legal support.
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We think you need these skills to ace Housing & Debt Telephone Advisor - Full-Time Caseworker
Client Care
Legal Knowledge
Telephone Communication Skills
Problem-Solving Skills
Empathy
Active Listening
Team Collaboration
