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For Companies At a Glance
- Tasks: Support clients facing housing issues and provide essential advice on benefits and debt.
- Company: Join a dedicated team at Citizens Advice Woking, making a difference in the community.
- Benefits: Full-time role with opportunities for personal growth and development.
- Why this job: Be part of a mission-driven organisation that helps people navigate housing challenges.
- Qualifications: Experience in advising clients on housing issues is preferred.
- Other info: Dynamic work environment with a focus on teamwork and community impact.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Housing Caseworker
We are looking for a highly motivated person to join our specialist team, who has recent experience of advising clients with housing issues, particularly in the area of homelessness and homelessness prevention. You will need to demonstrate that you can cope with a demanding caseload and that you are able to monitor and manage your own caseload to meet deadlines. The successful candidate will be required to provide casework on housing issues, and assist clients with other related issues, including benefits and debt advice.
Application details
To apply for the role of Housing caseworker, please see the full application pack at https://www.wokingcab.org/vacancies/
The supporting statement should demonstrate how you meet the criteria outlined in the person specification and outline why you are interested in becoming a housing caseworker at Citizens Advice Woking.
Closing date for applications: By 5.30pm on 1st October 2025.
Applications will be reviewed on receipt on a rolling basis and we reserve the right to close earlier if applications from sufficient suitably qualified candidates have been received.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Other
Industries
- Non-profit Organizations
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Housing Caseworker employer: Citizens Advice
Contact Detail:
Citizens Advice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Caseworker
✨Tip Number 1
Get to know the organisation! Research Citizens Advice Woking and understand their mission and values. This will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the application process and what it’s really like to work as a Housing Caseworker.
✨Tip Number 3
Prepare for the interview by practising common questions related to housing issues and casework. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Make sure your supporting statement clearly highlights your relevant experience and passion for helping clients with housing issues.
We think you need these skills to ace Housing Caseworker
Some tips for your application 🫡
Show Your Passion: When writing your supporting statement, let us see your enthusiasm for the role! Share why you’re keen on becoming a Housing Caseworker and how your experiences align with our mission at Citizens Advice Woking.
Tailor Your Statement: Make sure to address the criteria outlined in the person specification. We want to see how your skills and experiences match what we’re looking for, so don’t hold back on showcasing your relevant expertise!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand your qualifications and motivations without wading through unnecessary fluff.
Apply Early: Since we review applications on a rolling basis, it’s best to get your application in sooner rather than later. Head over to our website and submit your application before the deadline to ensure you don’t miss out!
How to prepare for a job interview at Citizens Advice
✨Know Your Stuff
Make sure you brush up on the latest housing issues, especially around homelessness and prevention. Familiarise yourself with relevant laws and local resources so you can speak confidently about how you would support clients.
✨Showcase Your Experience
Prepare to discuss your previous experience in advising clients. Think of specific examples where you've successfully managed a caseload or helped someone navigate housing challenges. This will demonstrate your capability and passion for the role.
✨Demonstrate Your Organisation Skills
Since managing a demanding caseload is key, be ready to explain how you prioritise tasks and meet deadlines. You could share a time when you juggled multiple cases effectively, highlighting your organisational skills.
✨Express Your Motivation
In your interview, convey why you're interested in becoming a Housing Caseworker at Citizens Advice Woking. Share your passion for helping others and how you align with their mission. This personal touch can really make you stand out!
