At a Glance
- Tasks: Supervise advice sessions and support volunteers to deliver top-notch advice.
- Company: Join Citizens Advice Bucks, a community-focused organisation making a difference.
- Benefits: Gain valuable experience, training opportunities, and a chance to impact lives.
- Other info: Inclusive environment with opportunities for personal and professional growth.
- Why this job: Lead a team and help your community while developing your leadership skills.
- Qualifications: Experience in advice or a passion for helping others; training provided.
The predicted salary is between 40000 - 50000 £ per year.
As an Advice Session Supervisor (or Trainee Supervisor) at Citizens Advice Bucks, you will play a vital role in supporting our advice service across Buckinghamshire. You’ll supervise advice sessions, guide and develop volunteers and staff, and ensure high standards in the delivery of advice across all channels. This role requires a blend of people management, quality assurance, and service improvement, with a focus on ensuring every client receives effective, accurate, and empathetic support.
You will work collaboratively to refine processes, implement best practices, and create a positive, inclusive environment. Whether you’re an experienced adviser ready to step into a leadership role or looking to grow into one through training, we offer the support and development you need to thrive in a role that directly impacts our communities.
Advice Session Supervisor/Trainee Supervisor in High Wycombe employer: Citizens Advice
Citizens Advice Bucks is an exceptional employer that prioritises the growth and development of its staff and volunteers, fostering a collaborative and inclusive work culture. With a strong commitment to community impact, employees benefit from comprehensive training opportunities and the chance to lead initiatives that enhance service delivery. Working in Buckinghamshire, you will be part of a dedicated team that values empathy and quality, making a meaningful difference in the lives of those we serve.
