At a Glance
- Tasks: Lead projects and services, ensuring quality advice and community support.
- Company: Dynamic charity focused on making a real difference in local communities.
- Benefits: Inclusive workplace culture, passionate team, and impactful work.
- Other info: Temporary role with opportunities for personal and professional growth.
- Why this job: Join us to help protect communities from hardship and make a positive impact.
- Qualifications: Experience in management, partnership building, and service delivery.
The predicted salary is between 40000 - 50000 £ per year.
We are looking for an experienced and motivated advice manager to cover a temporary four‑month absence.
The Head of Core Service has overall responsibility for a range of projects and services funded by organisations including Wandsworth Borough Council, and works closely with the Senior Management Team to lead the charity.
They focus on partnerships with statutory organisations and lead a team of managers and frontline staff responsible for day‑to‑day delivery.
As manager and leader, their key responsibilities include
Responsibilities
- Ensuring we live up to our values, standards and ambitions, including being a more inclusive workplace where everyone receives the support they need to perform their best.
- Managing contracts and relationships with funders, partners and other stakeholders such as senior council officers, local councillors and MPs.
- Developing and delivering on our organisational strategy, as well as identifying new funding and partnership opportunities.
- Managing service issues such as quality of advice, safeguarding, information assurance and complaints.
- Managing relationships with local statutory organisations and the local voluntary sector.
- Ensuring that our core service is responsive to feedback from community partners and the diverse communities we serve.
- Why you should join us
We’re a dynamic organisation with a culture of quality and innovation.
We’re ambitious about delivering advice services that make a real difference to local people and are committed to being a great place to work and volunteer.
You’ll be part of a diverse and friendly team of staff and volunteers who are passionate about helping those who need us most.
Working with us means seeing the positive impact on the lives of ordinary people and helping to protect our communities from hardship, poverty and crisis.
How to apply
- Please send your CV and a supporting statement (maximum 2 pages of A4) demonstrating how you meet the person specification to recruitment@cawandsworth. org before the closing date.
- If you want to discuss the role before applying, please email recruitment@cawandsworth. org with your contact details and daytime availability.
- Interviews: Week starting 27 July 2026, Battersea Library, SW11 1JB
- #J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Head of Core Services (Temporary)
✨Get Involved in Local Volunteering
Dive into some local volunteering opportunities! Nonprofits often look for temp workers who have a connection to the community they serve. By getting involved, you not only gain experience but also make valuable contacts in the sector.
✨Tap into Nonprofit Networks
Use platforms like Idealist or local nonprofit job boards to find temporary gigs. These spaces are buzzing with opportunities specifically tailored for social impact projects, making it easier for us to spot the ideal role at companies like Citizens Advice!
✨Attend Sector-Specific Events
Join meetings, workshops, or talks hosted by organisations in the nonprofit realm. These events are perfect for making connections and learning about temporary roles that might not be widely advertised. Plus, you can showcase your passion for social impact right there!
✨Don’t Forget Online Applications!
When you spot a temporary role at Citizens Advice that piques your interest, go ahead and apply through their website! Tailor your message to highlight how your skills align with their mission – it shows you care about the cause, which is key in this field.
We think you need these skills to ace Head of Core Services (Temporary)
Some tips for your application 🫡
Show Your Passion for Social Impact:In the world of nonprofits, it's all about the passion and commitment to making a difference. Make sure your cover letter speaks genuinely about why you're excited about this role at Citizens Advice. Share any experiences you've had with social impact projects or volunteering — it shows you live and breathe the cause!
Highlight Relevant Experience and Skills:For a temporary position in the nonprofit sector, focus on showcasing any specific skills or experience related to project management, community engagement, or fundraising. List any relevant work or volunteer roles on your CV, and consider including quantifiable achievements that demonstrate your impact in previous positions.
References from the Sector:Including references from previous roles in the nonprofit world can really bolster your application. If you've worked on similar social-impact projects before, ask those colleagues or supervisors if they'd be willing to vouch for your skills. This adds credibility and shows you're trusted in the sector, which can be a big plus for Citizens Advice.
Be Ready for a Quick Turnaround:Since this role is temporary, let your interest shine through in your application! Mention in your cover letter your availability to start immediately or at short notice. It shows you're keen and ready to dive right into the exciting work at Citizens Advice!
How to prepare for a job interview at Citizens Advice
✨Show Your Passion for the Cause
When interviewing for a role in the non-profit sector, especially for a temporary position, it's crucial to convey your genuine passion for social impact. Discuss why the mission of Citizens Advice resonates with you and share personal experiences that reflect your commitment to similar causes.
✨Demonstrate Your Flexibility and Adaptability
Non-profit projects often require quick pivots and resourcefulness. Be ready to share examples from your past where you've adapted to changing circumstances or tackled unexpected challenges. This will show your potential as a valuable, nimble team member for the Head of Core Services (Temporary) position.
✨Know Your Community Tools
Familiarise yourself with any tools or platforms that are widely used in the non-profit sector like project management software or stakeholder engagement tools. Show your readiness to hit the ground running in your temporary role by discussing any experience you have with these or similar platforms.
✨Be Prepared for Scenario-Based Questions
Expect to field scenario-based questions during your interview to assess your problem-solving skills in real-world situations. Think about how you would handle challenges typical of the non-profit sector, such as engaging with diverse stakeholders or managing project timelines effectively.
