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- Tasks: Lead a dedicated team to provide essential advice and support to the community.
- Company: Citizens Advice Eastleigh, committed to diversity and equality.
- Benefits: Make a real difference while enjoying a supportive work environment.
- Other info: Join a high-performing team with a focus on accessibility and relevance.
- Why this job: Drive impactful change and help people navigate their challenges.
- Qualifications: Experience in leadership and a passion for community support.
The predicted salary is between 30000 - 40000 £ per year.
Citizens Advice Eastleigh helps people resolve their welfare benefits, money, housing and other problems by providing free, independent, confidential and impartial information and advice. We value diversity, promote equality and challenge discrimination.
We're a busy office with a committed and high performing team and are seeking a Head of Advice to help drive the vital support we give to our community. Reporting to the CEO, the Head of Advice is responsible for the oversight and smooth running of the day to day operations of the advice service, keeping us accessible, high performing and relevant to community needs.
For an informal discussion about the role, please get in touch with the CEO at ceo@caeastleigh.org.
Head of Advice in Hampshire employer: Citizens Advice
Contact Detail:
Citizens Advice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Advice in Hampshire
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Understand their mission and how your skills align with their goals. This will help you stand out as someone who genuinely cares about making a difference.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, so rehearse with a friend or in front of the mirror to get comfortable with your delivery.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role.
We think you need these skills to ace Head of Advice in Hampshire
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Head of Advice. We want to see how you can drive our mission forward, so don’t hold back on showcasing your relevant skills!
Showcase Your Passion: Let your enthusiasm for helping the community shine through in your written application. We’re all about making a difference, so share any personal experiences or motivations that fuel your desire to work in this field.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re the perfect fit for our team!
Apply Through Our Website: We encourage you to submit your application via our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Citizens Advice
✨Know the Organisation Inside Out
Before your interview, make sure you research Citizens Advice Eastleigh thoroughly. Understand their mission, values, and the specific challenges they face in the community. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Demonstrate Leadership Experience
As the Head of Advice, you'll need to showcase your leadership skills. Prepare examples from your past roles where you've successfully managed teams or projects. Highlight how you’ve driven performance and improved service delivery, as this will resonate well with the interviewers.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about potential challenges the advice service might face and how you would address them. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Show Your Commitment to Diversity and Inclusion
Citizens Advice Eastleigh values diversity and equality, so be prepared to discuss how you have promoted these principles in your previous roles. Share specific initiatives or strategies you've implemented to ensure inclusivity, as this aligns with their core values and mission.