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- Tasks: Provide compassionate support and advice to foodbank users in financial hardship.
- Company: Join Citizens Advice New Forest, a community-focused organisation making a difference.
- Benefits: Competitive salary, supportive environment, and opportunities for training and development.
- Other info: Flexible working with outreach sessions and potential for career growth.
- Why this job: Make a real impact by helping vulnerable people access essential services.
- Qualifications: Empathy, strong communication skills, and a willingness to learn.
The predicted salary is between 13325 - 13325 £ per year.
Citizens Advice New Forest is seeking a compassionate Foodbank Support Worker to provide advice and practical support to foodbank users across the Waterside. The role focuses on helping people experiencing financial hardship, including debt and benefits issues, and supporting access to wider Citizens Advice services.
Responsibilities include:
- Work mainly through outreach sessions at the foodbank in Blackfield, with some office and home-based working.
- Deliver support via face-to-face appointments, telephone and email.
This role suits someone who is empathetic, a strong communicator and motivated to support vulnerable people. An advice background is desirable, but applicants with transferable skills and a willingness to train are encouraged to apply.
Annual Salary £13,325 (£26,300 FTE) with a salary review on successful completion of a three-month probation. Applications will be considered on a rolling basis. Closing date Friday 1st May 2026. For more information, please refer to the Job Pack on our website. Contact: jobs@canf.uk.
Foodbank Support Worker in Hampshire employer: Citizens Advice
Contact Detail:
Citizens Advice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Foodbank Support Worker in Hampshire
✨Tip Number 1
Network like a pro! Reach out to people in your community or online who are involved with foodbanks or similar organisations. They might have insider info on job openings or can even put in a good word for you.
✨Tip Number 2
Get ready for the interview! Research common questions for support roles and think about how your experiences align with the job description. Practising your answers will help you feel more confident when it’s time to shine.
✨Tip Number 3
Show your passion! When you get the chance to chat with potential employers, let them know why you care about helping those in financial hardship. Your empathy and motivation can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Foodbank Support Worker in Hampshire
Some tips for your application 🫡
Show Your Compassion: When writing your application, let your empathy shine through! Share any experiences that highlight your ability to support vulnerable people, as this is key for the Foodbank Support Worker role.
Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight your communication skills and any relevant experience, even if it’s from a different field. We love seeing how your unique background can fit into our mission!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you’ll find all the info you need in the Job Pack there!
How to prepare for a job interview at Citizens Advice
✨Show Your Empathy
As a Foodbank Support Worker, empathy is key. During the interview, share personal experiences or examples where you've helped someone in need. This will demonstrate your understanding of the challenges faced by foodbank users and your commitment to supporting them.
✨Communicate Clearly
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. You might want to prepare answers to common questions about how you would handle specific situations with clients, ensuring you convey your message effectively.
✨Research Citizens Advice Services
Familiarise yourself with the wider services offered by Citizens Advice. Knowing how these services can benefit foodbank users will show your initiative and genuine interest in the role. It’s a great way to highlight your proactive approach during the interview.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face as a Foodbank Support Worker and how you would address them. Practising these scenarios will help you feel more confident and ready to tackle similar questions in the interview.