At a Glance
- Tasks: Support individuals facing challenges and provide essential advice in a community-focused role.
- Company: Join Citizens Advice South Lincolnshire, a positive organisation making a real difference.
- Benefits: Flexible working hours, part-time role, and comprehensive training provided.
- Other info: Opportunity for occasional travel and growth within a supportive team.
- Why this job: Make a meaningful impact in people's lives while gaining valuable experience.
- Qualifications: Must be computer literate; training provided for all new advisors.
The predicted salary is between 15000 - 20000 £ per year.
We are looking to appoint a Generalist Outreach Adviser, based in Deeping St James outreach office, to join our team on a part‑time basis (1 day per week). There will also be the possibility of occasional travel to our other locally based offices.
Service Overview
Citizens Advice South Lincolnshire helps over 13,000 people each year. Our services are always needed as people face significant challenges in their lives. We are a positive organisation and offer high quality support and flexible ways of working. You can help us make a difference to people’s lives.
Requirements
- Applicants must be computer literate.
- The post includes an initial full‑time training period of 4–6 weeks (30–37 hours per week).
Generalist Outreach Advisor employer: Citizens Advice
Citizens Advice South Lincolnshire is an exceptional employer, offering a supportive and flexible work environment that prioritises employee well-being and professional growth. As a part-time Generalist Outreach Advisor based in Deeping St James, you will have the opportunity to make a meaningful impact on the lives of over 13,000 individuals each year, while benefiting from comprehensive training and the chance to collaborate with a dedicated team committed to positive change.
StudySmarter Expert Advice🤫
We think this is how you could land Generalist Outreach Advisor
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Citizens Advice. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by researching common questions for outreach roles. We can help you with mock interviews to boost your confidence and ensure you shine when it counts!
✨Tip Number 3
Show your passion for helping others! When you get the chance to speak with potential employers, share stories about how you've made a difference in people's lives. It’s all about connecting on a personal level.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Generalist Outreach Advisor
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Generalist Outreach Advisor. We want to see how you can make a difference in our team!
Show Your Passion:Let your enthusiasm for helping others shine through in your written application. We’re all about making a positive impact, so share why you’re excited about joining Citizens Advice South Lincolnshire.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’re a great fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position.
How to prepare for a job interview at Citizens Advice
✨Know Your Stuff
Make sure you understand the role of a Generalist Outreach Advisor and the services provided by Citizens Advice South Lincolnshire. Familiarise yourself with their mission and the challenges faced by the community. This will help you demonstrate your genuine interest in making a difference.
✨Showcase Your Skills
Since the role requires computer literacy, be prepared to discuss your technical skills. Bring examples of how you've used technology in previous roles to support outreach or client services. This will show that you're ready to hit the ground running.
✨Prepare for Scenarios
Think about potential scenarios you might encounter as an Outreach Advisor. Prepare to discuss how you would handle difficult situations or provide support to clients facing challenges. This will highlight your problem-solving skills and empathy.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the organisation is the right fit for you.
