At a Glance
- Tasks: Provide advice and supervise sessions on social welfare law issues.
- Company: Funded by Southwark Council, committed to community support.
- Benefits: Competitive salary, training opportunities, and a chance to make a difference.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Join a rewarding role that empowers the community and develops your skills.
- Qualifications: Experience in giving advice and a passion for helping others.
The predicted salary is between 35689 - 35689 £ per year.
This post is funded by Southwark Council and is advertised as an exciting opportunity for an experienced Advice Session Supervisor (ASS) to consolidate their skills and experience or as a development opportunity for an advisor to train to become an ASS within six months of starting in post. If applying as a trainee, the starting salary will be on NJC Scale 6 - £35,689 for the first six months whilst undertaking the training. The post holder will be required to work across all of our offices and outreaches in Southwark according to operational needs.
The Role Includes:
- Providing advice to the public and undertaking casework on social welfare law issues
- Supervising advice and gateway assessment sessions
- Supporting and supervising staff and volunteers
To Be Successful You Will Need:
- Recent experience of giving advice to the public, including having undertaken advice casework
- Experience of undertaking the role of Advice Session Supervisor or the ability to undertake this role with training provided within 6 months of starting
- To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
Generalist Advice Worker/Advice Session Supervisor or Trainee position employer: Citizens Advice
Join a dynamic and supportive team dedicated to making a positive impact in the Southwark community. As an employer, we prioritise employee development, offering comprehensive training for aspiring Advice Session Supervisors and fostering a collaborative work culture that values diversity and inclusion. With flexible working arrangements and opportunities for career progression, we are committed to ensuring our staff feel valued and empowered in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Generalist Advice Worker/Advice Session Supervisor or Trainee position
✨Join the Movement!
Get involved in local nonprofit events and volunteer opportunities. It's a great way to meet people in the social impact space and shows your commitment to the cause. Who knows, you might even stumble upon your next opportunity while lending a hand!
✨Leverage Uni Connections
Tap into your university’s career services or alumni network focused on social impact. They often have exclusive access to internships and trainee programmes in nonprofits. Plus, getting a referral can make your application stand out!
✨Showcase Your Passion
Create a personal project or blog that highlights your commitment to social issues. This could be anything from a research paper to an awareness campaign. Sharing this on platforms like social media can really boost your visibility in this field.
✨Be Proactive with Applications
Don’t just wait for openings—reach out to organisations directly, like Citizens Advice. Express your interest in trainee roles; sometimes, they might have openings that aren’t formally advertised. And remember, we encourage applying through our website for any roles you're keen on!
We think you need these skills to ace Generalist Advice Worker/Advice Session Supervisor or Trainee position
Some tips for your application 🫡
Show Off Your Passion for Change:In your cover letter, we want to see your excitement for social impact! Discuss any projects, volunteer work, or personal experiences that have driven your commitment to making a difference. This is your time to shine and showcase why you're the perfect fit for the trainee role at Citizens Advice.
Highlight Relevant Skills and Experiences:When crafting your CV, focus on any transferable skills or experiences that relate to nonprofits and social impact. Whether it’s teamwork from group projects or compassion from volunteering, make sure these are front and centre. This will help us see how you’ll contribute to Citizens Advice’s mission.
Get Personal with Your Application:Don’t be shy! Use your application to share what motivates you to work in nonprofits. Whether it’s a specific cause or a personal story, let that passion shine through. This is your chance to make a memorable connection with us at Citizens Advice.
Structure Matters for Clarity:As you put together your CV and cover letter, keep things clear and structured. Nonprofits value communication, so make it easy for us to read your application. Use headings, bullet points, and keep paragraphs short to grab our attention right away.
How to prepare for a job interview at Citizens Advice
✨Show Your Heart for the Cause
In the nonprofit sector, passion matters! Speak genuinely about your motivations for wanting to work with Citizens Advice. Share any past experiences—whether volunteer work or projects—that show your commitment to social impact. This gives us a chance to see how your values align with ours.
✨Highlight Transferable Skills
As a trainee, you might not have a wealth of experience, but that's okay! Make sure to highlight transferable skills that are relevant to social impact projects, such as communication, teamwork, or project management. Examples from group projects, school activities, or even personal interests can really make a difference.
✨Prepare for Scenario-Based Questions
You might be asked scenario-based interview questions specific to non-profit work, like handling resource constraints or galvanising community support. Practising how you'd approach these situations will help demonstrate your problem-solving skills and adaptability—both crucial in this field!
✨Know Your Impact Tools
Brush up on essential tools and methods used in nonprofits, like logic models or evaluation frameworks. Familiarising yourself with these concepts will not only impress the interviewers at Citizens Advice but also help you speak more confidently about contributing to their projects.
