Citizens Advice is seeking a role that supports clients through face to face, telephone and digital gateway assessments, delivering accurate, personalised information and guidance. You will need recent experience as a Gateway Assessor or in providing information and guidance to the public, with a focus on understanding clients' problems and identifying next steps.
The ideal candidate will demonstrate empathetic listening, strong questioning skills, and a commitment to equal opportunities
#J-18808-Ljbffr
Gateway Assessor: Trusted Guidance & Client Support employer: Citizens Advice
Citizens Advice North Nottinghamshire is an exceptional employer that prioritises employee well-being and professional development. With a supportive work culture that values strong customer service, you will have the opportunity to make a meaningful impact in the community while enjoying a hybrid work model that promotes work-life balance. Our commitment to training and growth ensures that all team members, regardless of their background, can thrive in their roles and contribute to our mission of providing vital welfare benefit advice.
