Citizens Advice in the United Kingdom seeks a Gateway Assessor to provide quality information and guidance to clients across face to face, telephone and digital gateways. You will supply accurate, personalised support and identify appropriate next steps.
You must have recent Gateway Assessor experience or experience informing the public, excellent listening and questioning skills, and a commitment to equal opportunities policies.
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Gateway Assessor - Empathetic Guidance & Insight employer: Citizens Advice
Citizens Advice North Nottinghamshire is an exceptional employer that prioritises employee well-being and professional development. With a supportive work culture that values strong customer service, you will have the opportunity to make a meaningful impact in the community while enjoying a hybrid work model that promotes work-life balance. Our commitment to training and growth ensures that all team members, regardless of their background, can thrive in their roles and contribute to our mission of providing vital welfare benefit advice.
