Forest Foodbank Adviser (Trainee considered)

Forest Foodbank Adviser (Trainee considered)

Trainee On-site
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North & West Gloucestershire Citizens Advice is looking for an enthusiastic and compassionate individual to join our Projects Team as a Forest Foodbank Adviser, helping people in the Forest of Dean access the advice and support they need to improve their circumstances.

This is an exciting opportunity to join an established charity with an excellent reputation for delivering high-quality advice. You’ll be part of a supportive team that works collaboratively with partner agencies to achieve the best possible outcomes for our clients.

About The Role

Referrals to the Forest of Dean Foodbank have increased over recent years, and this role has been created, with funding from Forest of Dean Foodbank, to provide dedicated advice and support to foodbank clients living in the local area.

You’ll work directly with people who may be experiencing financial difficulties or other challenges, helping them access appropriate advice and explore options to improve their situation. The service will primarily be delivered face to face at the foodbank, with home visits arranged where needed.

You’ll be employed and line managed by North & West Gloucestershire Citizens Advice, working closely with the Foodbank and providing progress updates to support the development and delivery of the service.

Could this be the opportunity for you?

We’re looking for someone who is enthusiastic about helping others, committed to delivering a high-quality service and keen to make a positive difference in their community.

Don't have all the experience yet? We'd still love to hear from you!

We are also considering trainee applicants. Our training programme will help you develop the skills, knowledge and practical experience needed to become an effective adviser. This could also provide a valuable opportunity for professional development and progression within the service.

If you’re passionate about supporting people, enjoy working collaboratively and want a role where your work can have a meaningful impact, we encourage you to apply.

Join us and help make a difference to people across the Forest of Dean.

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Forest Foodbank Adviser (Trainee considered) employer: Citizens Advice

Citizens Advice North Nottinghamshire is an exceptional employer that prioritises employee well-being and professional development. With a supportive work culture that values strong customer service, you will have the opportunity to make a meaningful impact in the community while enjoying a hybrid work model that promotes work-life balance. Our commitment to training and growth ensures that all team members, regardless of their background, can thrive in their roles and contribute to our mission of providing vital welfare benefit advice.

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Contact Details:

Citizens Advice Recruitment Team