Family Financial Coach & Benefits Adviser

Family Financial Coach & Benefits Adviser

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Citizens Advice

At a Glance

  • Tasks: Support families in managing finances and overcoming financial challenges.
  • Company: Join a compassionate team dedicated to empowering families.
  • Benefits: Flexible hours, competitive pay, and the chance to make a real difference.
  • Other info: Dynamic role with opportunities for personal and professional growth.
  • Why this job: Help families build resilience and prevent financial crises.
  • Qualifications: Experience in welfare benefits, debt advice, and excellent communication skills.

The predicted salary is between 30000 - 40000 £ per year.

Do you have experience in welfare benefits, debt, housing advice or money management? Are you passionate about helping families overcome financial hardship and build lasting resilience?

Responsibilities

  • Supporting families to maximise their income and manage their finances
  • Providing practical advice on benefits, budgeting and debt
  • Working alongside schools, Family Hubs and community organisations
  • Helping prevent financial crisis before it happens

Qualifications

  • Compassionate and non‑judgemental
  • An excellent communicator
  • Organised and able to manage a varied caseload
  • Committed to empowering families
  • A driver with access to a vehicle

You’ll Bring

  • Experience in advice work (benefits, debt or housing)
  • A commitment to supporting vulnerable families
  • Strong partnership and people skills
  • A passion for making a positive impact

For an application pack or an informal discussion about the roles, please email our Business Support Manager at sally.williams@wyreforestcab.org.uk

Family Financial Coach & Benefits Adviser employer: Citizens Advice

Citizens Advice is an excellent employer that values flexibility and community impact, making it an ideal place for the Wales Insights & Engagement Specialist role. With a strong emphasis on collaboration and communication, employees are encouraged to grow their skills while contributing to meaningful initiatives that shape the future of support services in Wales. The supportive work culture fosters professional development and offers unique opportunities to engage with diverse communities across the region.

Citizens Advice

Contact Details:

Citizens Advice Recruitment Team

We think you need these skills to ace Family Financial Coach & Benefits Adviser

Welfare Benefits Knowledge
Debt Management
Housing Advice
Money Management
Communication Skills
Organisational Skills
Caseload Management