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- Tasks: Lead the development and delivery of impactful training for staff and community learners.
- Company: Join Citizens Advice Cornwall, a non-profit dedicated to community support and excellence.
- Benefits: Full-time role with opportunities for professional growth and community impact.
- Why this job: Make a difference by enhancing skills and promoting continuous learning in your community.
- Qualifications: Proven training skills and experience in learning and development.
- Other info: Be part of a collaborative team focused on organisational excellence and community empowerment.
The predicted salary is between 36000 - 60000 £ per year.
Citizens Advice Cornwall is looking to recruit a Learning & Development Lead, reporting to the Head of Operations. The Learning & Development (L&D) Lead is responsible for supporting the strategy, development and implementation of both internal and external training. The postholder will line manage the L&D Officer and the Community Training Officer, overseeing and delivering initiatives that enhance staff and volunteer capability, support community learning, and promote organisational excellence.
This role combines the strategic development of the workforce with the leadership of community-facing training programmes – ensuring both internal and external learners benefit from high‑quality, inclusive and impactful training. The L&D Lead will bring together organisational and learning & development strategies to identify current and future skills and knowledge requirements. They will put in place learning initiatives that enable the organisation and its people to evolve and develop to deliver high quality support and services for our clients.
The L&D Lead will play a key role in developing and delivering engaging learning content, supporting professional development, and embedding a culture of continuous improvement and collaboration across the organisation and the communities we work with. The postholder for this role will require excellent training skills and experience.
Learning & Development Lead in England employer: Citizens Advice
Contact Detail:
Citizens Advice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning & Development Lead in England
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. We can’t stress enough how valuable personal connections can be in landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. We want you to show how your skills align with their mission. Practise common interview questions and think about how you can demonstrate your training skills effectively.
✨Tip Number 3
Showcase your experience! Bring examples of past training initiatives you've led or been part of. We love seeing how you’ve made an impact in previous roles, so don’t hold back on sharing those success stories.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are eager to contribute to our mission of community learning and development.
We think you need these skills to ace Learning & Development Lead in England
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in learning and development. We want to see how your skills align with our mission at Citizens Advice Cornwall!
Showcase Your Leadership Skills: As the L&D Lead, you'll be managing a team. Use your application to demonstrate your leadership experience and how you've successfully led training initiatives in the past. We love seeing examples of collaboration and impact!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences stand out. Bullet points can help us quickly grasp your qualifications!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Citizens Advice
✨Know Your Stuff
Make sure you understand the key responsibilities of the Learning & Development Lead role. Familiarise yourself with Citizens Advice Cornwall's mission and values, and think about how your experience aligns with their goals. This will help you demonstrate your passion for the position.
✨Showcase Your Leadership Skills
Since this role involves managing the L&D Officer and Community Training Officer, be prepared to discuss your leadership style. Share specific examples of how you've successfully led teams or projects in the past, focusing on how you foster collaboration and continuous improvement.
✨Prepare Engaging Learning Content Examples
Think about some training programmes or learning initiatives you've developed or delivered. Be ready to discuss these in detail, highlighting how they were tailored to meet the needs of diverse learners and how they contributed to organisational excellence.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare insightful questions about the organisation's current training strategies and future goals. This shows your genuine interest in the role and helps you assess if it's the right fit for you.