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- Tasks: Support local households in managing energy bills and accessing financial grants.
- Company: Join a community-focused organisation making a real impact during the cost of living crisis.
- Benefits: Gain a Level 3 Energy Awareness qualification and enjoy a rewarding role.
- Other info: Flexible working hours and a supportive team environment.
- Why this job: Make a difference in people's lives while helping them regain control of their finances.
- Qualifications: Passion for helping others and willingness to learn about energy and finance.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for Energy and Money Advisers to make a real difference where it matters most.
Key Responsibilities
- Support members of the local community who are struggling with or at risk of fuel poverty during the cost of living crisis.
- Provide practical guidance on budgeting, understanding energy bills, accessing benefits, and applying for grants.
- Work closely with partner organisations to deliver meaningful support.
Benefits and Support
This is a rewarding opportunity to help people regain control of their finances and energy use, with full support provided to achieve a Level 3 Energy Awareness qualification if you don’t already hold one.
Application Process
For more information please see the full job description below and to apply please complete the application form. Applicants must have the right to work in the UK. Proof of eligibility will be required at interview.
Equal Opportunities
If you require a reasonable adjustment or other assistance to apply for this role please contact the Recruitment Team. CV’s will not be accepted.
Closing Policy
We may close the advertisement early if we receive a high volume of suitable applications.
Energy & Money Adviser | Help Households Cut Bills & Access Grants in England employer: Citizens Advice
Contact Detail:
Citizens Advice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Energy & Money Adviser | Help Households Cut Bills & Access Grants in England
✨Tip Number 1
Get to know the organisation! Research their values and mission, especially how they support communities. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your casework skills! Think of real-life scenarios where you've helped someone with budgeting or accessing benefits. Be ready to share these examples during your interview to demonstrate your hands-on experience.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the role and the team. They might even give you tips on what the interviewers are looking for!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and making a positive impact in the community.
We think you need these skills to ace Energy & Money Adviser | Help Households Cut Bills & Access Grants in England
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. We want to see how you can make a difference as an Energy and Money Adviser, so make sure you understand the key responsibilities and tailor your application to highlight your relevant experience.
Show Your Passion for Helping Others: This role is all about supporting those in need, so let your passion shine through! In your written application, share any experiences or stories that demonstrate your commitment to helping people, especially in challenging situations like fuel poverty.
Be Clear and Concise: When filling out the application form, keep your answers clear and to the point. We appreciate straightforward communication, so avoid jargon and focus on what makes you a great fit for the role. Remember, less is often more!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it helps us keep everything organised, making it easier for us to review your application and get back to you.
How to prepare for a job interview at Citizens Advice
✨Know Your Stuff
Make sure you understand the basics of energy bills, budgeting, and grants. Brush up on current issues related to fuel poverty and the cost of living crisis. This knowledge will help you answer questions confidently and show your passion for helping others.
✨Showcase Your Empathy
As an Energy and Money Adviser, you'll be working with vulnerable individuals. Prepare examples from your past experiences where you've demonstrated empathy and support. This will highlight your ability to connect with clients and provide the personalised guidance they need.
✨Practice Casework Scenarios
Think about potential casework scenarios you might encounter in this role. Prepare to discuss how you would approach these situations, including how you'd help someone understand their energy bill or apply for a grant. This will demonstrate your problem-solving skills and readiness for the job.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about the support provided for achieving the Level 3 Energy Awareness qualification or how the team collaborates with partner organisations. This shows your interest in the role and commitment to professional development.