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- Tasks: Support our advice team in helping people with welfare, money, and housing issues.
- Company: Citizens Advice Eastleigh, a charity dedicated to providing free and impartial advice.
- Benefits: Employer pension contributions, employee support schemes, supportive management, and free parking.
- Why this job: Make a real difference in people's lives while working in a friendly team environment.
- Qualifications: Experience as an Advice Session Supervisor or generalist adviser preferred, training provided.
- Other info: Join us in promoting equality and challenging discrimination.
The predicted salary is between 28800 - 43200 £ per year.
Citizens Advice Eastleigh are seeking a 2 day a week Advice Session Supervisor to support our busy advice team. Our charity helps people resolve their welfare benefits, money, housing and other problems by providing free, independent, confidential and impartial information and advice. We value diversity, promote equality and challenge discrimination.
Responsibilities:
- See what help people need most, so we can make our site better.
- Help us campaign for changes that make things fairer for everyone.
- Let you watch videos on the site.
About the role and requirements:
This role would suit an existing Advice Session Supervisor, caseworker, or an experienced generalist adviser who is looking to progress — we will provide training to the right candidate where development is required. In return, we can offer a friendly, hard-working team environment with employer pension contributions, an employee support scheme, supportive management and free parking.
What we offer:
- Employer pension contributions.
- Employee support scheme.
- Supportive management.
- Free parking.
Application and contact:
We will review applications on a rolling basis and reserve the right to withdraw the advert should a suitable applicant be found. For an informal discussion about the role, please contact the CEO on 02380 642699 or admin@caeastleigh.org.
Advice Session Superviser in Eastleigh employer: Citizens Advice
Contact Detail:
Citizens Advice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Advice Session Superviser in Eastleigh
✨Tip Number 1
Network like a pro! Reach out to folks in the charity sector, especially those who work in advice roles. A friendly chat can lead to insider info about job openings or even a recommendation.
✨Tip Number 2
Prepare for interviews by practising common questions related to advice work. Think about scenarios where you've helped others and how you can bring that experience to the table. We want to see your passion for making a difference!
✨Tip Number 3
Showcase your skills! If you’ve got any relevant certifications or training, make sure to highlight them during your conversations. It’s all about proving you’re the right fit for the Advice Session Supervisor role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Advice Session Superviser in Eastleigh
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Advice Session Supervisor. We want to see how you can help us support our busy advice team!
Show Your Passion for Helping Others: In your written application, let us know why you're passionate about providing free, independent advice. Share any relevant experiences that demonstrate your commitment to making a difference in people's lives.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff!
Apply Through Our Website: We encourage you to submit your application via our website. It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at Citizens Advice
✨Know Your Stuff
Make sure you brush up on the key issues related to welfare benefits, housing, and money advice. Familiarise yourself with the services Citizens Advice Eastleigh offers, as well as any recent changes in legislation that might affect clients. This will show your genuine interest and understanding of the role.
✨Showcase Your Experience
Prepare to discuss your previous experience as an Advice Session Supervisor or caseworker. Think of specific examples where you've helped clients resolve their issues or improved processes. This will help demonstrate your capability and how you can contribute to the team.
✨Emphasise Teamwork
Citizens Advice values a friendly, hard-working team environment, so be ready to talk about how you work well with others. Share examples of how you've collaborated with colleagues to achieve common goals or supported team members in challenging situations.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available or how the team campaigns for fairer changes. This shows your enthusiasm for the role and your commitment to making a positive impact.
