At a Glance
- Tasks: Help clients navigate their debt and find the best solutions for their financial situation.
- Company: Join Citizens Advice Eastbourne, a supportive and impactful organisation.
- Benefits: Competitive salary, training opportunities, and flexible working arrangements.
- Other info: Fixed-term role with potential for extension and great career development.
- Why this job: Make a real difference in people's lives while developing your skills in debt advice.
- Qualifications: No prior experience needed; training provided for those eager to learn.
The predicted salary is between 30852 - 30852 £ per year.
Citizens Advice Eastbourne is looking to recruit a Debt Adviser.
Salary: up to £30,852 per annum based on experience.
Location: Eastbourne.
Hours of work: 37. Job share would be considered.
This role is initially fixed until 31 March 2027 with the possibility of extension.
Responsibilities- Gathering all information regarding the client’s financial circumstances.
- Advising the client on the range of debt solutions available to them and helping them make an informed decision on how to proceed.
- Acting for clients where necessary by calculating, negotiating, drafting or writing letters and telephoning.
- Preparing and presenting cases to the appropriate statutory bodies, tribunals and courts.
- Negotiating with third parties in writing and on the telephone.
- Using IT to maintain case records for continuity of casework.
Training will be available to support continuous learning. We are willing to consider advisers with generalist experience who wish to develop their debt casework knowledge and skills by completing the standard debt advice training programme.
Application DatesClosing Date: 22nd June 2026.
Interview Date: 30th June 2026.
Debt Advice Caseworker in Eastbourne employer: Citizens Advice
Citizens Advice Eastbourne is an exceptional employer, offering a supportive work culture that prioritises employee development and continuous learning. With a focus on meaningful community impact, our Debt Advice Caseworker role provides opportunities for professional growth while working in the beautiful coastal town of Eastbourne, where work-life balance is highly valued and job share options are available.
