At a Glance
- Tasks: Deliver digital skills training to individuals and groups, helping them navigate the digital world.
- Company: Join a passionate team dedicated to improving digital inclusion in the community.
- Benefits: Competitive salary, supportive environment, and the chance to make a real difference.
- Other info: Flexible working hours with opportunities for personal growth and development.
- Why this job: Empower others and help bridge the digital divide while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for teaching digital skills.
The predicted salary is between 25877 - 28664 £ per year.
We have an exciting opportunity for someone to join our expanding team in a brand-new role, created to support the continued success and growth of our digital inclusion project. This role focuses on the direct delivery of 1:1 and group-based digital skills training to individuals who are digitally excluded, particularly those aged 50+.
The Role Will Involve:
- Delivering basic digital skills training through both 1:1 sessions and group workshops in various community locations.
- Raising awareness and promoting the project across North East Derbyshire, Bolsover and Chesterfield to reach those most in need.
- Working in partnership with local voluntary, community, and statutory organisations to improve digital access and support.
- Raising awareness of energy services and supporting our Energy Advice Team with digital interventions for clients.
Due to the nature of the role, travel across north Derbyshire will be required. You will be self‑motivated and able to manage your own workload, ensuring all administrative tasks are completed efficiently. Strong communication skills, including the ability to present to small groups, are essential. While you will be part of a supportive team, you must also be comfortable working independently. Experience in engaging with a range of stakeholders to promote services is highly desirable. This is an excellent opportunity to make a real impact by helping individuals build confidence and independence in an increasingly digital world.
Hours: 37 hours per week
Salary: £25,877 – £28,664 (depending on experience)
Contract Type: Fixed Term until 31 March 2027 (extension subject to funding)
Start Date: As soon as possible
DBS: Enhanced
Closing Date: 23:59 Sunday 23 August 2026
Interviews: Week commencing 31 August 2026
Successful candidates will be contacted after the closing date to invite them to interview.
Digital Inclusion Worker employer: Citizens Advice
Citizens Advice is an excellent employer that values flexibility and community impact, making it an ideal place for the Wales Insights & Engagement Specialist role. With a strong emphasis on collaboration and communication, employees are encouraged to grow their skills while contributing to meaningful initiatives that shape the future of support services in Wales. The supportive work culture fosters professional development and offers unique opportunities to engage with diverse communities across the region.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Inclusion Worker
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
✨Showcase Your Teaching Skills
Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like Citizens Advice looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
If you're still in education or have access to an alumni network, make the most of your university's career services. They often have exclusive job listings and workshops tailored to students wanting to break into full-time roles in education technology.
✨Apply Directly Via Company Websites
When you come across roles like Digital Inclusion Worker at Citizens Advice, make sure to apply directly through their website. It not only shows you're serious but sometimes you'll find positions listed there that may not be on job boards yet. Keep an eye on those!
We think you need these skills to ace Digital Inclusion Worker
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Citizens Advice, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of Citizens Advice and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at Citizens Advice
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Citizens Advice might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Citizens Advice.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
