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- Tasks: Provide expert debt management advice and support clients in various outreach locations.
- Company: Join the dedicated Money Advice Team at York Citizens Advice.
- Benefits: Make a real difference in people's lives while gaining valuable experience.
- Why this job: Help individuals regain control of their finances and improve their quality of life.
- Qualifications: Experience in debt advice and strong communication skills are essential.
- Other info: Work independently and collaboratively in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
Are you passionate about helping people manage their finances and reduce debt? We are seeking a committed and experienced Outreach Debt Caseworker to join our Money Advice Team at York Citizens Advice.
In this vital role, you will:
- Deliver comprehensive, client-focused debt management advice, covering several of our outreach locations across the city and in the community.
- Manage a full caseload with professionalism and care.
- Contribute to reporting for Citizens Advice and funders.
We are looking for someone who is confident working independently and as part of a team, with a genuine commitment to improving lives through quality debt advice.
Debt Caseworker (Outreach) employer: Citizens Advice
Contact Detail:
Citizens Advice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Debt Caseworker (Outreach)
✨Tip Number 1
Network like a pro! Reach out to people in the finance and debt management sectors. Attend local events or workshops where you can meet potential employers or colleagues. Remember, connections can lead to opportunities!
✨Tip Number 2
Showcase your skills! Prepare a portfolio that highlights your experience in debt management and client-focused advice. Bring it along to interviews or networking events to demonstrate your expertise.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to refine your responses. Focus on how you can deliver comprehensive debt advice and manage caseloads effectively.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly on our platform. It’s the best way for us to get to know you and your passion for helping others manage their finances.
We think you need these skills to ace Debt Caseworker (Outreach)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping people manage their finances shine through. We want to see your commitment to making a difference in people's lives, so share any relevant experiences that highlight this.
Tailor Your Application: Make sure to tailor your application specifically for the Debt Caseworker role. Use keywords from the job description and demonstrate how your skills and experiences align with what we're looking for. This shows us you’ve done your homework!
Be Professional Yet Approachable: While we appreciate professionalism, don’t forget to let your personality come through! We’re looking for someone who can connect with clients, so a friendly tone can go a long way in your written application.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Citizens Advice
✨Know Your Stuff
Make sure you brush up on debt management principles and the specific services offered by York Citizens Advice. Familiarise yourself with common financial issues clients face, as well as the outreach locations you'll be working at.
✨Show Your Passion
During the interview, express your genuine commitment to helping people improve their financial situations. Share personal anecdotes or experiences that highlight your dedication to providing quality debt advice.
✨Demonstrate Team Spirit
Even though this role involves a lot of independent work, it's crucial to show that you can collaborate effectively with others. Be ready to discuss how you've successfully worked in teams before and how you can contribute to the Money Advice Team.
✨Prepare for Scenario Questions
Expect to be asked about how you'd handle specific client situations. Think through potential scenarios you might encounter as a Debt Caseworker and prepare thoughtful responses that showcase your problem-solving skills and empathy.
