At a Glance
- Tasks: Provide debt advice and support clients in achieving financial stability.
- Company: Join a dedicated team at Citizens Advice Bristol, making a difference in people's lives.
- Benefits: Flexible working hours, competitive pay, and opportunities for professional growth.
- Other info: Part-time role with potential for extension and travel to Bath area.
- Why this job: Help those in need while developing your skills in a supportive environment.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 30000 - 40000 € per year.
We are looking for a qualified Debt and Money Advice Caseworker who is passionate about giving an effective service to those most in need. You will need to demonstrate that you are a strong team player, with an eye for detail, and have great people skills. You will thrive in a busy environment and have a positive ‘can do’ attitude.
The post holder will provide, as part of the project team, a comprehensive debt advice service by assisting clients to achieve the best outcome for their circumstances. The qualified Caseworker role requires:
- Carrying out Debt Assessments
- Maximising income
- Preparing budgets
- Providing debt options
- Signposting/referring or carrying out casework/advocacy for clients based on their individual needs and situation
This is a post of 3-4 days per week (0.6-0.8fte), fixed term to end March 2027 with probable extension. Some travel to the Bath area may be required for delivery of this service but the post will be located at our Fairfax Street Offices.
To request a job pack please email susan.sutterby@citizensadvicebristol.org.uk.
Debt and Money Advice Caseworker employer: Citizens Advice
At Citizens Advice Bristol, we pride ourselves on being an exceptional employer that values the contributions of our team members. Our supportive work culture fosters collaboration and personal growth, providing opportunities for professional development while making a meaningful impact in the community. Located in the heart of Bristol, our Fairfax Street Offices offer a vibrant environment where you can thrive as a Debt and Money Advice Caseworker, helping those in need while enjoying a flexible work schedule.
StudySmarter Expert Advice🤫
We think this is how you could land Debt and Money Advice Caseworker
✨Tip Number 1
Network like a pro! Reach out to people in the debt advice sector, attend relevant events, and connect with professionals on LinkedIn. We can’t stress enough how valuable personal connections can be in landing that dream job.
✨Tip Number 2
Prepare for interviews by practising common questions related to debt advice. Think about your past experiences and how they relate to the role. We suggest doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your people skills! During interviews, share examples of how you’ve helped clients in the past. We want to see your passion for making a difference and your ability to connect with those in need.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission.
We think you need these skills to ace Debt and Money Advice Caseworker
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for helping others shine through. We want to see that you genuinely care about providing effective debt advice and making a difference in people's lives.
Highlight Teamwork Skills:Since we’re all about collaboration, make sure to emphasise your experience as a team player. Share examples of how you've worked with others to achieve common goals, especially in busy environments.
Be Detail-Oriented:Attention to detail is key in this role. In your application, mention specific instances where your eye for detail has helped you succeed, whether it’s in preparing budgets or conducting assessments.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding the position.
How to prepare for a job interview at Citizens Advice
✨Know Your Stuff
Make sure you brush up on debt advice principles and the specific services offered by the organisation. Familiarise yourself with common debt issues and solutions, as well as any relevant legislation. This will show that you're not just passionate but also knowledgeable about the field.
✨Showcase Your People Skills
As a Debt and Money Advice Caseworker, you'll be working closely with clients in distressing situations. Prepare examples of how you've successfully communicated with people in the past, especially in challenging circumstances. Highlight your empathy and ability to build rapport.
✨Demonstrate Team Spirit
This role requires a strong team player. Think of instances where you've collaborated effectively with others to achieve a common goal. Be ready to discuss how you can contribute to a positive team environment and support your colleagues.
✨Prepare for Practical Scenarios
Expect to face situational questions or role-play scenarios during the interview. Practice how you would conduct a debt assessment or prepare a budget for a client. This will help you feel more confident and demonstrate your practical skills in real-life situations.
