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- Tasks: Provide expert debt advice and support to residents in need.
- Company: Join Citizens Advice, a trusted organisation making a difference in the community.
- Benefits: Flexible hybrid working, competitive pay, and opportunities for personal growth.
- Other info: Be part of a supportive team dedicated to community welfare.
- Why this job: Make a real impact by helping people navigate their financial challenges.
- Qualifications: Experience in debt advice and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Citizens Advice in Epping Forest is seeking an experienced Debt Advice Caseworker to deliver high-quality debt advice to local residents in financial hardship. The role requires a track record in debt support, with duties including multi-channel advice delivery and collaboration with team members to advocate for clients. This is a hybrid role combining outreach work with home-based tasks. Candidates with strong interpersonal skills and experience in regulated debt advice are encouraged to apply.
Debt Advice Specialist - Hybrid Outreach & Support employer: Citizens Advice
Contact Detail:
Citizens Advice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Debt Advice Specialist - Hybrid Outreach & Support
✨Tip Number 1
Network like a pro! Reach out to your connections in the debt advice sector and let them know you're on the hunt for a role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to showcase your experience and how it aligns with their needs. Keep it concise but impactful – you want to leave them wanting to know more!
✨Tip Number 3
Don’t shy away from outreach! If you see a company you’re keen on, drop them a message expressing your interest. Sometimes, showing initiative can set you apart from the crowd.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you nail that interview. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace Debt Advice Specialist - Hybrid Outreach & Support
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your experience in debt advice clearly. We want to see your track record in delivering high-quality support, so don’t hold back on sharing specific examples of your past work.
Tailor Your Application: Take a moment to tailor your application to the job description. We love it when candidates align their skills and experiences with what we’re looking for, especially in multi-channel advice delivery and teamwork.
Be Personable: Since this role requires strong interpersonal skills, let your personality shine through in your application. We appreciate a friendly tone that reflects your ability to connect with clients and colleagues alike.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Citizens Advice
✨Know Your Stuff
Make sure you brush up on your knowledge of debt advice regulations and best practices. Familiarise yourself with the specific challenges faced by residents in financial hardship, especially in the Epping Forest area. This will show that you're not just qualified but genuinely interested in making a difference.
✨Showcase Your Interpersonal Skills
Since this role requires strong interpersonal skills, think of examples from your past experiences where you've successfully communicated with clients or collaborated with team members. Be ready to discuss how you handle difficult conversations and build rapport with clients in distress.
✨Prepare for Multi-Channel Advice Scenarios
As the job involves multi-channel advice delivery, prepare to discuss how you would approach providing support through various channels like phone, email, and face-to-face. Consider sharing any relevant experiences where you adapted your communication style to suit different platforms.
✨Emphasise Team Collaboration
Collaboration is key in this role, so be prepared to talk about your experience working in teams. Think of specific instances where you advocated for clients alongside colleagues or contributed to team goals. Highlighting your ability to work well with others will demonstrate that you're a great fit for their team.