Job Title: Generalist Adviser
Salary: £29,525.00 pro rata
Hours: Part time (<37>
Contract: Permanent
Responsible to: Team Leader / Project Manager
Employed by: Coventry Citizens Advice
Based at: Coventry Citizens Advice Offices with remote working as required
Applications will be assessed on a rolling basis.
Purpose of the Role
The Generalist Adviser will support Coventry residents referred to the service to move from immediate financial difficulty towards greater stability and independence. The postholder will complete holistic assessments, agree personalized action plans and provide practical advice and casework on income maximisation, household costs, benefits and financial capability. They will recognise when regulated debt or other specialist advice is required and arrange an effective referral to partners organisations.
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Generalist Adviser in Coventry employer: Citizens Advice
Citizens Advice North Nottinghamshire is an exceptional employer that prioritises employee well-being and professional development. With a supportive work culture that values strong customer service, you will have the opportunity to make a meaningful impact in the community while enjoying a hybrid work model that promotes work-life balance. Our commitment to training and growth ensures that all team members, regardless of their background, can thrive in their roles and contribute to our mission of providing vital welfare benefit advice.
