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- Tasks: Lead community engagement and outreach for our Energy Advice service.
- Company: Join Citizens Advice North East Derbyshire, a supportive and inclusive organisation.
- Benefits: Competitive salary, fixed-term contract, and opportunities for personal growth.
- Other info: Dynamic role with flexible hours and community-focused events.
- Why this job: Make a real difference by helping residents manage rising energy costs.
- Qualifications: Confident communicator with strong organisational skills.
The predicted salary is between 25877 - 28644 £ per year.
We have an exciting opportunity for a dedicated individual to join our expanding team. This role leads on community engagement and outreach for our Energy Advice service, helping ensure residents across North East Derbyshire and Bolsover can access support to manage rising energy costs.
Key Responsibilities
- Coordinate outreach activity, attend community events and build relationships with local groups and partners to raise awareness of both Energy Advice and the wider services offered by Citizens Advice.
- Provide light‑touch energy advice and support, helping individuals access appropriate services and information.
- Travel across North East Derbyshire and Bolsover, including occasional evening or weekend events.
- Act as a visible and proactive representative of the organisation.
Qualifications and Skills
- Confidence working with people.
- Strong organisational skills.
- Ability to work independently while contributing to a supportive team environment.
Employment Details
- Hours: 37 hours per week
- Salary: £25,877 – £28,644 (depending on experience)
- Contract Type: Fixed Term until 30 June 2027 (extension subject to funding)
- Start Date: As soon as possible
- DBS: Basic
- Closing Date: 23:59 Sunday 24 May 2026
- Interviews: Week commencing 1 June 2026
Equal Opportunities
Citizens Advice North East Derbyshire is committed to diversity and inclusion, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. Applicants who identify as disabled and who satisfy the shortlisting criteria will automatically be offered an interview.
How to Apply
Please refer to the Job Pack and then download and complete an application form, detailing your suitability for the role by addressing each of the points in the Person Specification to: recruitment@nedcab.org.uk.
Community Engagement Facilitator employer: Citizens Advice
Contact Detail:
Citizens Advice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Engagement Facilitator
✨Tip Number 1
Get to know the community! Attend local events and engage with residents to understand their needs. This will not only help you build relationships but also give you insights that can set you apart in interviews.
✨Tip Number 2
Show your passion for community work! When you’re networking or interviewing, share stories about your previous experiences in community engagement. It’s all about demonstrating your commitment to making a difference.
✨Tip Number 3
Be proactive in reaching out! Connect with local groups and organisations before applying. This shows initiative and can lead to valuable connections that might help you land the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to the community.
We think you need these skills to ace Community Engagement Facilitator
Some tips for your application 🫡
Read the Job Pack Thoroughly: Before you start writing your application, make sure to read the Job Pack carefully. It’s packed with info about what we’re looking for, and it’ll help you tailor your application to show us why you’re the perfect fit for the Community Engagement Facilitator role.
Address the Person Specification: When filling out your application form, don’t forget to address each point in the Person Specification. This is your chance to shine! Use specific examples from your experience that demonstrate how you meet our requirements and show us your skills in action.
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. Share your passion for community engagement and how you can contribute to our mission. Authenticity goes a long way!
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to keep track of all applications and ensures you don’t miss any important updates. Plus, it shows you’re tech-savvy, which is always a bonus!
How to prepare for a job interview at Citizens Advice
✨Know Your Community
Familiarise yourself with the local community in North East Derbyshire and Bolsover. Understand the key issues residents face regarding energy costs and think about how you can help them. This will show your genuine interest in the role and the people you'll be working with.
✨Showcase Your Organisational Skills
Prepare examples of how you've successfully coordinated outreach activities or events in the past. Be ready to discuss how you manage your time and resources effectively, especially when juggling multiple community engagements.
✨Demonstrate Your People Skills
Since this role involves working closely with various groups, practice how you would approach different community members. Think about how to build rapport quickly and provide light-touch advice. Share any relevant experiences where you've successfully engaged with diverse audiences.
✨Be Ready for Flexibility
The job may require evening or weekend work, so be prepared to discuss your availability. Show that you're adaptable and willing to go the extra mile to support the community, which is crucial for this role.