Community Advice Programs Lead - Outreach & Training

Community Advice Programs Lead - Outreach & Training

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Citizens Advice

At a Glance

  • Tasks: Lead outreach efforts and train volunteers to enhance community advice services.
  • Company: Citizens Advice, a trusted organisation dedicated to supporting communities.
  • Benefits: Flexible working hours, professional development, and the chance to make a difference.
  • Other info: Join a passionate team focused on making a positive impact in Wigan Borough.
  • Why this job: Empower your community while developing leadership skills in a meaningful role.
  • Qualifications: Experience in community outreach and team management; driving licence required.

The predicted salary is between 30000 - 40000 £ per year.

Citizens Advice is seeking a dedicated individual to lead outreach efforts in Wigan Borough. This role involves enhancing the reach of services in the community, managing a team, and training volunteers to provide effective advice support.

Key responsibilities include:

  • Ensuring quality in service delivery
  • Developing partnerships
  • Monitoring performance

A driving licence and vehicle access are essential to perform outreach duties.

Community Advice Programs Lead - Outreach & Training employer: Citizens Advice

Citizens Advice is an exceptional employer that values community engagement and personal development. With a strong focus on employee growth, we offer comprehensive training and support for our team members, fostering a collaborative work culture that prioritises meaningful contributions to the Wigan Borough community. Join us to make a real difference while enjoying the benefits of flexible working arrangements and a supportive environment.

Citizens Advice

Contact Details:

Citizens Advice Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Community Advice Programs Lead - Outreach & Training

Tip Number 1

Network like a pro! Reach out to people in your field, attend local events, and connect with community organisations. The more people you know, the better your chances of landing that Community Advice Programs Lead role.

Tip Number 2

Showcase your skills! When you get the chance to chat with potential employers, highlight your experience in managing teams and training volunteers. Make sure they see how you can enhance their outreach efforts.

Tip Number 3

Be proactive! Don’t just wait for job openings to pop up. Reach out directly to Citizens Advice or similar organisations to express your interest in the role. Sometimes, a friendly nudge can open doors!

Tip Number 4

Apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you’re serious about joining our mission to provide effective advice support in the community.

We think you need these skills to ace Community Advice Programs Lead - Outreach & Training

Leadership Skills
Team Management
Training and Development
Community Outreach
Service Delivery Quality Assurance
Partnership Development
Performance Monitoring

Some tips for your application 🫡

Show Your Passion for Community Work:When writing your application, let us see your enthusiasm for community outreach and support. Share any relevant experiences that highlight your commitment to helping others and improving services in the community.

Highlight Your Leadership Skills:As a Community Advice Programs Lead, you'll be managing a team. Make sure to showcase your leadership experience in your application. Talk about how you've successfully led teams or projects in the past and what you learned from those experiences.

Tailor Your Application to the Role:Take the time to align your skills and experiences with the specific responsibilities mentioned in the job description. We want to see how you can enhance service delivery and develop partnerships, so make those connections clear in your application.

Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and ensures you’re considered for the role. Don’t forget to double-check your application before hitting send!

How to prepare for a job interview at Citizens Advice

Know Your Community

Familiarise yourself with the Wigan Borough community and its specific needs. Research local issues and how Citizens Advice can address them. This will show your commitment to the role and help you connect with the interviewers.

Showcase Leadership Skills

Prepare examples of how you've successfully managed teams or projects in the past. Highlight your experience in training volunteers and ensuring quality service delivery, as these are key aspects of the role.

Demonstrate Partnership Development

Think about previous experiences where you've built partnerships or collaborated with other organisations. Be ready to discuss how you would approach developing partnerships in Wigan to enhance outreach efforts.

Be Ready for Practical Questions

Expect questions about your driving experience and how you plan to manage outreach duties effectively. Have a clear strategy in mind for how you'll balance team management with on-the-ground outreach work.