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- Tasks: Lead training sessions and empower volunteers to provide early support in community settings.
- Company: Join a dynamic organisation focused on tackling poverty and health inequality.
- Benefits: Enjoy opportunities for professional growth and potential future leadership roles.
- Why this job: Make a real impact by helping communities and building a network of confident Advice First Aiders.
- Qualifications: No specific qualifications required, just a passion for community support and training.
- Other info: Role funded until March 2026, with potential for expansion and development.
The predicted salary is between 36000 - 60000 £ per year.
This post is about enabling others to give effective early support. It combines advice knowledge with training skills and the ability to build a peer network of confident Advice First Aiders in community settings across the city. The role is central to our work tackling poverty and health inequality by empowering people and places to act earlier.
You will deliver high-quality training and briefings to upskill volunteers and workers—particularly in foodbank and outreach environments—so they can confidently spot issues, offer initial guidance, and signpost to specialist help. The work is strongly connected to our Beyond Foodbanks partnership.
The role is currently funded until March 2026. However, we have bids in place to expand Advice First Aid citywide, and the successful candidate may have the opportunity to shape and lead a future programme team if funding is secured.
Community Advice and Training Lead employer: Citizens Advice
Contact Detail:
Citizens Advice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Advice and Training Lead
✨Tip Number 1
Familiarise yourself with the key issues surrounding poverty and health inequality in your community. Understanding these challenges will help you connect with the mission of our organisation and demonstrate your commitment to making a difference.
✨Tip Number 2
Network with current Advice First Aiders or similar professionals in the field. Engaging with them can provide insights into the role and help you understand the skills and qualities that are most valued in this position.
✨Tip Number 3
Prepare to discuss your training experience and how you've empowered others in previous roles. Highlight specific examples where you've successfully upskilled individuals or groups, especially in community settings.
✨Tip Number 4
Stay updated on the latest trends and best practices in community support and training. This knowledge will not only enhance your discussions during the interview but also show your proactive approach to professional development.
We think you need these skills to ace Community Advice and Training Lead
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and skills required for the Community Advice and Training Lead position. Tailor your application to highlight how your experience aligns with enabling others to provide effective early support.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in training, community work, or advice roles. Provide specific examples of how you've empowered others or tackled issues related to poverty and health inequality.
Showcase Your Skills: Make sure to showcase your training skills and ability to build networks. Mention any relevant qualifications or certifications that demonstrate your capability to deliver high-quality training and briefings.
Personalise Your Application: Address your application to the hiring manager if possible, and express your passion for the role and the mission of the organisation. A personal touch can make your application stand out and show your genuine interest in the position.
How to prepare for a job interview at Citizens Advice
✨Show Your Passion for Community Support
Make sure to express your genuine interest in empowering communities and tackling issues like poverty and health inequality. Share personal experiences or examples of how you've contributed to similar causes in the past.
✨Demonstrate Training Skills
Prepare to discuss your training experience and methodologies. Highlight any previous roles where you successfully trained others, especially in community settings, and be ready to provide specific examples of how you engaged participants.
✨Understand the Role of Advice First Aiders
Familiarise yourself with the concept of Advice First Aiders and their importance in community support. Be prepared to discuss how you would train volunteers to spot issues and provide initial guidance effectively.
✨Connect with the Beyond Foodbanks Partnership
Research the Beyond Foodbanks initiative and its objectives. During the interview, mention how your skills and vision align with their goals, and suggest ways you could contribute to expanding the programme citywide.
