At a Glance
- Tasks: Lead a dynamic team to deliver impactful advice services in North Tyneside.
- Company: Join one of the UK's top local charities, supporting over 38,000 people annually.
- Benefits: Enjoy a competitive salary and the chance to make a real difference in the community.
- Other info: We value diversity and welcome applications from all backgrounds.
- Why this job: Shape the future of a leading charity while advocating for those in need.
- Qualifications: Bring proven leadership experience and a passion for social impact.
The predicted salary is between 65000 - 75000 £ per year.
North Tyneside Citizens Advice is one of the highest performing members of the national Citizens Advice network. Each year, the organisation supports over 38,000 people with nearly 191,000 issues, from debt and benefits to housing and employment, ensuring everyone has access to free, confidential and impartial advice.
Following the retirement of the long-serving CE, North Tyneside Citizens Advice is now seeking a values-led, forward-thinking Chief Executive to lead our next chapter. With a team of 70 paid staff, 30 volunteers and an annual turnover of £3.4m, this is a rare opportunity to shape the future of one of the UK’s leading local advice charities.
You will oversee the delivery of the organisation’s strategy, maintain strong governance, and continue to build relationships across the borough and nationally, while maintaining ‘best in class’ service delivery.
To Be Successful, You Will Bring:
- Proven senior leadership experience in a complex, multi-channel organisation, ideally within the advice or wider charitable sector.
- A track record of strategic planning and operational delivery, with the ability to lead and inspire diverse teams of staff and volunteers.
- Strong financial acumen, with experience managing large, multi-funder budgets.
- Experience of successful income generation and fundraising through contracts, grants or partnerships.
- Excellent stakeholder engagement skills and the ability to advocate for service users at local and national levels.
This is a pivotal role in ensuring North Tyneside Citizens Advice continues to meet the evolving needs of the community and remains a sector leader in innovation and impact.
North Tyneside Citizens Advice is committed to equity, diversity and inclusion in all areas of our work. We warmly welcome applications from all backgrounds and will make reasonable adjustments as needed throughout the recruitment process.
Recruitment Timetable:
- Deadline for applications: 27th July
- Interviews with Prospectus: 5th – 18th August
- Interviews with North Tyneside Citizens Advice: w/c 8th September
For an informal conversation about the role, please contact the retained advisor Rhys Barber at Prospectus on 020 7691 1920 or via email: Rhys.Barber@prospect-us.co.uk
Chief Executive in Bath employer: Citizens Advice
North Tyneside Citizens Advice is an exceptional employer, dedicated to making a meaningful impact in the community while fostering a supportive and inclusive work culture. With a strong commitment to employee development, the organisation offers opportunities for growth and leadership within a dynamic team of professionals and volunteers. Located in North Shields, this role provides the chance to lead a high-performing charity that prioritises equity, diversity, and innovation, ensuring that every team member can contribute to shaping the future of vital community services.
Contact Details:
Citizens Advice Recruitment Team
Rhys.Barber@prospect-us.co.uk
StudySmarter Expert Advice🤫
We think this is how you could land Chief Executive in Bath
✨Tip Number 1
Network with professionals in the charity sector, especially those who have experience in leadership roles. Attend relevant events or webinars to connect with potential referees or mentors who can provide insights into the role and organisation.
✨Tip Number 2
Familiarise yourself with North Tyneside Citizens Advice's current projects and challenges. Understanding their strategic goals will help you articulate how your experience aligns with their mission during discussions.
✨Tip Number 3
Prepare to discuss your approach to stakeholder engagement. Think of specific examples where you've successfully advocated for service users or built partnerships that led to positive outcomes.
✨Tip Number 4
Consider how you would address the evolving needs of the community in your leadership style. Be ready to share innovative ideas on service delivery and income generation that could benefit North Tyneside Citizens Advice.
We think you need these skills to ace Chief Executive in Bath
Some tips for your application 🫡
Understand the Role:Take time to thoroughly read the job description for the Chief Executive position at North Tyneside Citizens Advice. Understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience:In your CV and cover letter, emphasise your senior leadership experience, particularly in the charitable sector or similar organisations. Provide specific examples of strategic planning and operational delivery that demonstrate your capability.
Showcase Financial Acumen:Make sure to include details about your experience managing large budgets and your success in income generation and fundraising. This is crucial for a role that involves overseeing a £3.4m turnover.
Engage with Stakeholders:Illustrate your stakeholder engagement skills in your application. Mention any relevant experiences where you have successfully advocated for service users or built relationships at local and national levels.
How to prepare for a job interview at Citizens Advice
✨Demonstrate Your Leadership Experience
As a Chief Executive, showcasing your proven senior leadership experience is crucial. Prepare specific examples of how you've successfully led diverse teams and managed complex organisations, particularly in the charitable sector.
✨Highlight Financial Acumen
Given the role's financial responsibilities, be ready to discuss your experience with managing large budgets and income generation. Bring examples of successful fundraising initiatives or partnerships that you have spearheaded.
✨Showcase Stakeholder Engagement Skills
Engagement with stakeholders is key for this position. Prepare to talk about how you've built and maintained relationships at various levels, and how you've advocated for service users effectively.
✨Align with Their Values
North Tyneside Citizens Advice is looking for a values-led leader. Familiarise yourself with their mission and values, and be prepared to discuss how your personal values align with theirs during the interview.
