Business Support Officer

Business Support Officer

Full-Time 25000 - 30000 £ / year (est.) No home office possible
Citizens Advice

At a Glance

  • Tasks: Support the Office Manager and ensure smooth daily operations in a dynamic environment.
  • Company: Join a vibrant team focused on collaboration and efficiency.
  • Benefits: Gain valuable experience, develop skills, and enjoy a supportive workplace.
  • Other info: Opportunity to grow and learn in a fast-paced office setting.
  • Why this job: Perfect for those who thrive in varied roles and love multitasking.
  • Qualifications: Strong organisational skills and good communication abilities are essential.

The predicted salary is between 25000 - 30000 £ per year.

We are seeking a self-motivated, organised and adaptable Business Support Officer to support our Office Manager in ensuring the smooth day-to-day running of the office. This is a varied role that combines administrative support, co-ordination and front of house responsibilities, making it ideal for someone who enjoys a dynamic work environment.

Your Responsibilities

  • Provide direct support to the Office Manager with daily operational tasks
  • Monitor and ensure office IT systems are up to date and functioning effectively
  • Assist in implementing and maintaining Health and Safety procedures
  • Track and follow up on training requirements and completion
  • Support reception duties including triaging clients and dealing with enquiries (training provided)
  • Help manage and prioritise task lists to ensure deadlines are met
  • General administrative support, maintaining organised records and documentation.

Key Requirements

Essential

  • Strong organisational and time-management skills
  • Ability to work independently and take initiative
  • Adaptable and comfortable handling a variety of tasks
  • Good communication and interpersonal skills
  • Good IT proficiency (Microsoft Office or similar)

Desirable

  • Experience with social media content
  • Previous administrative or assistant experience

How to Apply

Please contact Kat Adams at kadams@caes.org.uk for an application form and return by 22nd May 2026. Please note that CVs will not be accepted. The position may close early if we find a suitable candidate or have a high volume of applicants.

Business Support Officer employer: Citizens Advice

As a Business Support Officer at our organisation, you will thrive in a supportive and dynamic work environment that values adaptability and initiative. We offer comprehensive training opportunities, a strong focus on employee well-being, and a collaborative culture that encourages personal and professional growth. Located in a vibrant area, our office provides a stimulating atmosphere where your contributions are recognised and rewarded.
Citizens Advice

Contact Detail:

Citizens Advice Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Support Officer

✨Tip Number 1

Network like a pro! Reach out to your connections and let them know you're on the hunt for a Business Support Officer role. You never know who might have the inside scoop on an opportunity.

✨Tip Number 2

Prepare for the interview by researching the company and its culture. Show us that you’re not just another candidate, but someone who genuinely wants to be part of the team and contribute to the office's smooth running.

✨Tip Number 3

Practice your communication skills! As a Business Support Officer, you'll need to interact with various people. Role-play common interview questions with a friend to boost your confidence and polish your responses.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our dynamic work environment.

We think you need these skills to ace Business Support Officer

Organisational Skills
Time Management
Initiative
Adaptability
Communication Skills
Interpersonal Skills
IT Proficiency
Microsoft Office
Administrative Support
Record Keeping
Client Triaging
Enquiry Handling
Task Prioritisation

Some tips for your application 🫡

Get to Know Us: Before you start your application, take a moment to check out our website and get a feel for who we are at StudySmarter. Understanding our values and culture will help you tailor your application to show how you fit in.

Follow the Instructions: Make sure you read the job description carefully and follow the application instructions to the letter. We want to see that you can pay attention to detail, so don’t forget to request the application form from Kat Adams!

Show Off Your Skills: In your written application, highlight your organisational and time-management skills. Give us examples of how you've handled multiple tasks or supported a team in the past. We love seeing real-life experiences!

Be Yourself: Let your personality shine through in your application. We’re looking for someone adaptable and self-motivated, so don’t be afraid to show us who you are and why you’d be a great fit for our dynamic environment.

How to prepare for a job interview at Citizens Advice

✨Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Officer. Familiarise yourself with the key tasks mentioned in the job description, like supporting the Office Manager and handling administrative duties. This will help you demonstrate your knowledge and enthusiasm for the role.

✨Show Off Your Organisational Skills

Since strong organisational skills are essential for this position, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise tasks and ensure deadlines are met, as this will showcase your ability to thrive in a dynamic work environment.

✨Brush Up on IT Proficiency

As good IT proficiency is a key requirement, make sure you're comfortable with Microsoft Office or similar software. If you have experience with any specific tools or systems that could be relevant, mention them during the interview. This will show that you're ready to hit the ground running.

✨Practice Your Communication Skills

Given the importance of good communication and interpersonal skills, practice answering common interview questions clearly and confidently. You might also want to prepare for scenarios where you need to triage clients or handle enquiries, as these are part of the reception duties you'll be supporting.

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