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- Tasks: Supervise advice sessions and support advisers to ensure high-quality client-centred advice.
- Company: Community advisory service in Brighton with a commitment to excellence.
- Benefits: Opportunity to develop staff capabilities and maintain advice standards.
- Why this job: Make a real difference by mentoring others and enhancing community support.
- Qualifications: Experience in delivering advice and confidence in supervising and mentoring.
- Other info: Join a passionate team dedicated to making a positive impact.
The predicted salary is between 36000 - 60000 £ per year.
A community advisory service in Brighton is seeking a committed Advice Supervisor to ensure the delivery of high-quality client-centred advice. In this floating supervisory role, you will supervise advice sessions, support advisers and caseworkers, and oversee case checking and quality assurance.
The ideal candidate should have experience in delivering advice, confidence in mentoring others, and supervising experience. This position offers a vital role in maintaining advice standards and developing staff capabilities.
Advice Quality Supervisor — Coaching & Compliance in Brighton employer: Citizens Advice
Contact Detail:
Citizens Advice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Advice Quality Supervisor — Coaching & Compliance in Brighton
✨Tip Number 1
Network like a pro! Reach out to your connections in the advice sector and let them know you're on the hunt for a new role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to advice quality and supervision. We recommend doing mock interviews with friends or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your mentoring skills! During interviews, share specific examples of how you've supported and developed others in previous roles. This will highlight your ability to maintain high standards and enhance team capabilities.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Advice Quality Supervisor — Coaching & Compliance in Brighton
Some tips for your application 🫡
Show Your Passion for Advice: When writing your application, let us see your enthusiasm for delivering high-quality client-centred advice. Share specific examples of how you've made a difference in previous roles, as this will help us understand your commitment to the field.
Highlight Your Supervisory Experience: Make sure to emphasise any supervisory or mentoring experience you have. We want to know how you've supported others in their roles and maintained high standards in advice delivery, so don’t hold back on those details!
Tailor Your Application: Take the time to tailor your application to the job description. Use keywords from the posting and relate your skills and experiences directly to what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Citizens Advice
✨Know Your Stuff
Make sure you brush up on the key principles of client-centred advice. Familiarise yourself with the latest regulations and best practices in the field. This will not only show your expertise but also demonstrate your commitment to maintaining high standards.
✨Showcase Your Mentoring Skills
Prepare examples of how you've successfully mentored or supervised others in the past. Think about specific situations where your guidance made a difference. This will highlight your ability to support advisers and caseworkers effectively.
✨Demonstrate Quality Assurance Knowledge
Be ready to discuss your experience with case checking and quality assurance processes. Bring along any relevant metrics or outcomes from your previous roles that showcase your impact on maintaining advice standards.
✨Ask Insightful Questions
Prepare thoughtful questions about the organisation's approach to advice delivery and staff development. This shows your genuine interest in the role and helps you understand how you can contribute to their mission.
