Location: Blended between office and home (England and Wales). Time in office negotiable
We're looking for experienced and practising senior product manager to lead the delivery of digital services at Citizens Advice. You'll lead multidisciplinary teams delivering a sustainable, user-led approach to the provision of advice. We use modern technologies to maximise our reach and make our services as accessible and inclusive as possible.
This is a transformational moment in Citizens Advice history and the newly formed Digital, Data & Technology department. Across this area we're developing the industry-leading tools and approaches that will power the next generation of advice and advocacy.
Our immediate primary objectives are:
- Sector leader in Digital, Data, and Cyber Security - develop the industry-leading tools and approaches to securely power the next generation of advice and advocacy, maintain our unique advantages, and help reach marginalised clients.
- Efficient and sustainable technology - review, optimise, and simplify our platforms and processes
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Senior Product Manager in Birmingham employer: Citizens Advice
Citizens Advice North Nottinghamshire is an exceptional employer that prioritises employee well-being and professional development. With a supportive work culture that values strong customer service, you will have the opportunity to make a meaningful impact in the community while enjoying a hybrid work model that promotes work-life balance. Our commitment to training and growth ensures that all team members, regardless of their background, can thrive in their roles and contribute to our mission of providing vital welfare benefit advice.
