Debt caseworker in Birmingham

Debt caseworker in Birmingham

Birmingham Full-Time 28090 - 32322 £ / year (est.) No working from home possible
Citizens Advice

At a Glance

  • Tasks: Provide high-quality debt advice and support clients in managing their financial challenges.
  • Company: Join a dedicated Debt Team making a real difference in people's lives.
  • Benefits: Competitive salary, hybrid working, 25 days annual leave plus bank holidays, increasing to 30 days.
  • Other info: Opportunity for professional growth and contribution to social policy at various levels.
  • Why this job: Be part of a team that delivers impactful debt advice and supports community welfare.
  • Qualifications: Experience in casework and a solid understanding of debt advice required.

The predicted salary is between 28090 - 32322 £ per year.

Debt Caseworker

Salary: £28,090–£32,322 per annum depending on experience (pro‑rata for part‑time hours).

Hours of Work: Full time 36.5 hours per week.

Annual Leave: 25 days plus 8 bank holidays pro rata per annum from 1st January to 31st December. This rises to 30 days pro rata over the next five years.

We have an exciting opportunity to join our Debt Team!

Are you an experienced caseworker who has a strong background in the delivery of high‑quality advice and a good working knowledge of debt advice?

  • Role purpose
  • Contribute towards the delivery of a comprehensive debt advice service for clients, in line with the requirements of our contractual obligations.
  • Take responsibility for the delivery of individual and team targets and outcomes.
  • Undertake high‑quality Social Policy work at local, regional and national level.
  • For a job pack contact us at l. cotterill@bcabs. org. uk
  • #J-18808-Ljbffr
Citizens Advice

Contact Details:

Citizens Advice Recruitment Team

We think you need these skills to ace Debt caseworker in Birmingham

Communication Skills
Problem-Solving Skills
Attention to Detail
Case Management
File Building
Compliance with Legislative Standards
Correspondence Handling