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- Tasks: Lead outreach services and support individuals facing various challenges across Essex.
- Company: Join Citizens Advice, a vital organisation making a real difference in people's lives.
- Benefits: Competitive salary, flexible home-based work, and the chance to help your community.
- Why this job: Be a key player in empowering people to overcome obstacles and improve their lives.
- Qualifications: Strong leadership skills and a passion for helping others.
- Other info: Dynamic role with opportunities for personal growth and community impact.
The predicted salary is between 28671 - 28671 £ per year.
Salary: £28,671 full time equivalent (actual pro-rated salary = £14,237 per annum)
Location: The role is home based with regular travel across Essex. To ensure the requirements of the role can be achieved with a reasonable distance to travel, you will live in the areas that you will be covering.
Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.
Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.
The Witness Service has over 260 staff and 3000 volunteers and offers free, independent, impartial and confidential support and information to 15,000 witnesses each month to give evidence in every criminal court in England and Wales.
Last year, Citizens Advice helped 2.6 million people face-to-face, by phone, email and webchat, and we received 25 million visits to our digital advice content. We solve 7 in 10 clients' problems, and 4 in 5 tell us that advice improved their lives.
Team Lead (Outreach services) - Essex in Basildon employer: Citizens Advice
Contact Detail:
Citizens Advice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Lead (Outreach services) - Essex in Basildon
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Citizens Advice. Attend local events or online meetups to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Understand how Citizens Advice makes a difference and be ready to share how your skills can contribute to their mission.
✨Tip Number 3
Practice your pitch! Be clear about why you want to work with Citizens Advice and how your experience aligns with the role. A confident and concise introduction can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and making a difference.
We think you need these skills to ace Team Lead (Outreach services) - Essex in Basildon
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application for the Team Lead role. Highlight your relevant experience in outreach services and how it aligns with our mission at Citizens Advice. We want to see how you can make a difference!
Show Your Passion: Let your enthusiasm shine through! Share why you’re passionate about helping others and how you believe in the work we do at Citizens Advice. A genuine connection to our cause can really set you apart.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates communicate effectively, as it reflects the skills we value in our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Citizens Advice
✨Know Your Stuff
Make sure you understand the mission and values of Citizens Advice. Familiarise yourself with their outreach services and how they support people in need. This will show your genuine interest in the role and help you connect your experience to their goals.
✨Showcase Your Leadership Skills
As a Team Lead, you'll need to demonstrate your ability to manage and inspire a team. Prepare examples from your past experiences where you've successfully led a team or project, highlighting your communication and problem-solving skills.
✨Be Ready for Scenario Questions
Expect questions that assess how you'd handle real-life situations. Think about challenges you might face in outreach services and prepare your responses. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready. This could be about the team dynamics, the challenges they face in outreach, or how success is measured in the role. It shows you're engaged and serious about contributing to their mission.
