At a Glance
- Tasks: Support cancer patients with welfare benefits advice and casework.
- Company: Join a thriving charity dedicated to making a difference.
- Benefits: 32 days holiday, pension contributions, and employee assistance services.
- Other info: Hybrid working available with excellent career development opportunities.
- Why this job: Make a real impact in people's lives while gaining valuable experience.
- Qualifications: Experience in welfare benefits advice and strong communication skills.
The predicted salary is between 25446 - 28969 £ per year.
Location: Barnsley - Hybrid Working Available
Hours: 32.5 hours per week
Salary: £28,969 per annum (depending on experience). Actual Salary for 32.5 hours, £25,446.
Contract status: Fixed Term until 31st May 2027, with potential to extend for a further 2 years until 31st May 2029, subject to satisfactory performance and funding availability.
Start Date: Immediate Start
Holiday entitlement: 32 days annual leave + public bank holidays (pro rata for part-time posts).
Pension: Matching 5% employer’s contribution.
Job Overview
We are excited to announce that we are seeking to recruit a Welfare Benefits Caseworker to join our thriving charity at Citizens Advice Barnsley. Our service is busy, dynamic and client focused, with a long track record of delivering high quality advice.
Responsibilities
- Provide advice to cancer patients and their families to help them navigate complex issues they cannot manage alone.
- Provide case work level support including Income Maximisation and Benefit Assessments, Form Filling, Grant Applications, and Advocacy & Appeals.
- Potentially include Tribunal preparation and legal representation.
Qualifications
- Knowledge and experience of delivering welfare benefits advice, related to disability and ill health.
- High degree of empathy, emotional resilience, and sensitivity toward the unique needs of cancer patients.
- Good IT and communication skills.
- Ability to work with other organisations and agencies to establish good working relationships.
- Understanding of relevant legislation and social policy issues.
Benefits
- Employee Assistance Service
- On Demand GP
- Discounts on hundreds of retailers
- Deals for family activities and holidays
Application Information
For an application pack, job description and person specification please see www.barnsleycab.org.uk.
CLOSING DATE: Thursday 4th June, midday
INTERVIEW DATE: Tuesday 16th June
Welfare Benefits Caseworker in Barnsley employer: Citizens Advice
At Citizens Advice Barnsley, we pride ourselves on being an exceptional employer that values the well-being and professional growth of our staff. Our hybrid working model promotes a healthy work-life balance, while our supportive culture fosters collaboration and empathy, particularly in our mission to assist cancer patients and their families. With generous holiday entitlement, a competitive pension scheme, and access to various employee benefits, we are committed to creating a rewarding and meaningful workplace for all our team members.
StudySmarter Expert Advice🤫
We think this is how you could land Welfare Benefits Caseworker in Barnsley
✨Tip Number 1
Network like a pro! Reach out to people in the welfare benefits sector, especially those who work at Citizens Advice Barnsley. A friendly chat can open doors and give you insights that might just land you that caseworker role.
✨Tip Number 2
Prepare for your interview by brushing up on your knowledge of welfare benefits legislation and social policy issues. We want you to show off your expertise and empathy during the interview, so practice answering common questions related to the role.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the position.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the info you need about the role right there!
We think you need these skills to ace Welfare Benefits Caseworker in Barnsley
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience and skills that match the Welfare Benefits Caseworker role. We want to see how your background aligns with the needs of cancer patients and their families.
Show Your Empathy:This role requires a high degree of empathy and emotional resilience. In your application, share examples of how you've supported individuals in sensitive situations. We love to see your human side!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when applicants communicate effectively, as it reflects the skills needed for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Citizens Advice
✨Know Your Stuff
Make sure you brush up on welfare benefits, especially those related to disability and ill health. Familiarise yourself with the latest legislation and social policy issues. This will not only show your expertise but also demonstrate your commitment to helping clients navigate their challenges.
✨Show Empathy
As a Welfare Benefits Caseworker, empathy is key. Prepare examples from your past experiences where you've shown understanding and support to clients in difficult situations. This will help you connect with the interviewers and illustrate that you have the emotional resilience needed for the role.
✨Practice Your Communication Skills
Good communication is crucial in this role. Think about how you can explain complex information clearly and concisely. You might want to practice answering common interview questions out loud, focusing on clarity and confidence in your delivery.
✨Build Relationships
Highlight your ability to work collaboratively with other organisations and agencies. Prepare to discuss any previous experiences where you successfully established working relationships. This will show that you understand the importance of teamwork in delivering high-quality advice.
